Questions & Answers

Q: QuestionThe system has 4 memory slots and come with 16GB. How is it populated? Are there memory slots open for memory expansion?

Asked 4 years ago by TheProfessor.

• A:Answer Thank you for reaching out to us. Yes, the system already comes with two 8GB of ram that has been installed in two slots for you. You will also have an extra two slots to add more RAM for expansion. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 4 years ago by CyberPowerPC Brand Expert

  
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Q: Questionhow much is the HDD (hard drive)?

Asked 4 years ago by anonymous23.

• A:Answer Hello anonymous23. Thank you for your question. This CyberPowerPC - Gamer Supreme Gaming desktop system comes with a 1 TB Solid State Drive, it does not come with a hard disk drive. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionJust got this PC and the Keyboard (KB-161-306) letter O is bad. I have to press it several times for it to work. Like just now trying to type this question. UGGGGHHHH How do I go about getting it replaced?

Asked 3 years ago by bmus.

• A:Answer Thank you for reaching out to us. We apologize if this situation has caused you any inconveniences. We suggest that you contact CyberPowerPC so that we can start the process of a keyboard replacement for you. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDo I need to change anything to upgrade the graphics card from a 3070 to a 3090 and the same thing if I add more ram?

Asked 3 years ago by Nick.

• A:Answer No you shouldn’t, unless something is faulty, it’s quite a beefy PC so a 3090 will run just fine in it.

  Answered 3 years ago by VERYunluckymanVerified Purchase

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Q: QuestionDoes the motherboard have an additional m2 slot for connecting an extra nvme ssd?

Asked 4 years ago by Cyril.

• A:Answer yes it has additional two additional slots but one of them is covered by the GPU. Note*** The m.2 standoffs and screws were not included with my purchase, $5 on amazon will get you what you need though.

  Answered 4 years ago by timbone

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Q: QuestionDoes the keyboard + mouse shown in the picture come with the pc?

Asked 4 years ago by GenericUsername.

• A:Answer Yes, there is a keyboard and mouse included with it and it's on the basic level of gaming KB/M in my opinion. I will use them as a backup if you have something decent from Logitech, Razer, etc. It does the job but it can be better but not complaining.

  Answered 4 years ago by deejay

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Q: QuestionWhat size case does this have?

Asked 1 year ago by Timothy.

Q: QuestionI bought this gaming computer for my grandson April 1 and just found out that the top lights don’t work. What can I do to fix?

Asked 3 years ago by BigPoppaPump531.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIt says it has water cooling but what’s the size of the water cooling and can it be upgraded ?

Asked 3 years ago by Mannypanda12.

• A:Answer Thank you for reaching out to us. You are correct, this system does come with a CPU water cooler. The size of the cooler most likely will be 120MM. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. Lastly, the components included with this system are upgradeable. However, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the Case Model for this, I need replacement parts.

Asked 3 years ago by CaseInfo.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat motherboard is in this machine?

Asked 3 years ago by Mord.

• A:Answer Thank you for reaching out to us. Unfortunately, the manufacturer, form factor, specifications, and the number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionAm I able to add a nzxt kraken z73 to it Ik it alr has liquid cooling I just want the nzxt screen

Asked 3 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. Yes, you may be able to install the NZXT Kraken Z73 to the top of the case. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs this water cooling and do I put my own water in or how does it work ???

Asked 3 years ago by Bradley.

• A:Answer Thank you for reaching out to us. This system comes with a CPU cooler in which the cooler is sealed and you do not need to add your own water. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this have any usb C ports?

Asked 3 years ago by Zach.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questionhi, the question is this cyberpowerpc supreeme g-d intel cori7 16gb nvid rtx 2070 :: [[ nvidia geforece rtx 3070 ]] According to almost every professional review web, only has 8 gigabytes of vram video memory, yet the specs. here say's 12 gigabytes

Asked 3 years ago by 202020212022HEADACHEAGAIN.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan i use wifi on this pc? And is it built in? Gunna eventually go hardwired when i get a chance. Wi-fi temporary.

Asked 3 years ago by NewbLife.

• A:Answer Thank you for reaching out to us. Unfortunately, the manufacturer, form factor, specifications, and the number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHey I bought this pc 2 weeks ago and it crashes midgame while playing warzone(1080p and 144hz). My cpu and gpu usage would jusy drop to 0% then the game would close or the pc would just restart. What could it be?

Asked 3 years ago by Steve.

• A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 3 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat motherboard does it have.

Asked 3 years ago by jstev67.

• A:Answer Asus z590-V

  Answered 3 years ago by JoseVerified Purchase

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Q: QuestionDoes this pc have a dvi input cause my monitor only runs 144hz with dvi

Asked 3 years ago by Luke.

• A:Answer Yeah it comes with 2 dvi slots.

  Answered 3 years ago by VERYunluckymanVerified Purchase

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