“Unit does not send a signal or prompt to set up window key. It has no optical drive- so the set up disks are useless.is the unit defective or is there no OS on the hard drive? any suggestions?”

1-1 of 1 Answer

• Please make sure you are connecting your display to the AMD Radeon RX 460 graphics card which are the horizontal ports located below the audio ports. The included discs are to be used in the event you are having issue with Windows and you would need an external DVD or BluRay drive to use them which is sold separately. Please contact our technical support department if you need additional assistance at 1.888.937.5582 Monday through Friday from 7am to 7pm PST.

  Answered by CyberPowerPC Brand Expert 8 years ago

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