“Purchased this computer as a gift - wanted to run two monitors. Have one connected via HDMI, but the second monitor via a DVI cable will not connect. Any thoughts? DVI cable will not insert into the slot.”
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Please make sure you are connecting the correct type of DVI cable to match the pins and connectors and do not force it. Please contact our technical support department if you need additional assistance at 1.888.937.5582 Monday through Friday from 7am to 7pm PST.
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