“HI, I BOUGHT A PC FROM YOU GUYS IS THE (GUA1600BST) MODEL AND I HAVING PROBLEMS FINDING THE 3.0 USB PORT, BECUASE MY ELGATO GAME CAPTURE HD60 S HAS A PROBLEM WITH THE 3.0 FUCTION PLZ IDK WHAT TO DO CAN YOU HELP ME”
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Thanks for reaching out. Any USB port that is black is going to be a USB 2.0. If you are looking for a USB 3.0 port, you need to look for a USB port that is colored with blue. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support
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