“I bought this pc recently and when I plugged in my head phones with mic, the microphone didn’t work. Any ideas of what I’m doing wrong? I tried both the top audio jacks and the ones on the back. Help please”
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Thank you for reaching out. If your headset is not a USB, you might need to buy a audio splitter to split your headset between audio and mic and then try to plug it into the PC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 - CyberpowerPC Support
Sorry, there was a problem. Please try again later.I had the same problem plug the green plug on top then the pink one on bottom and make sure when you plug each one too note when its asks which jack is being plug you identify it by its color and use as green for headset and pink for mic when itll work.
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