Questions & Answers

Q: QuestionWhat is the exact name of the ram? Don’t tell me how to find it. Just tell me the exact name of it, including the MHz and all of that.

Asked 5 years ago by Anonymous.

Q: QuestionHow many watts does the power supply supply to this machine

Asked 5 years ago by Soda.

• A:Answer Thank you for reaching out to us. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the exact model of the RAM stick? I'm planning on purchasing an extra 8gb for streaming. If not, is it possible to remove the existing stick and instead put in 2 new sticks?

Asked 5 years ago by James.

• A:Answer Thank you for reaching out to us James. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionOk i have upgraded this things gpu and now im upgrading the motherboard and cpu but im looking at a ATX motherboard and this computer didn't come with rearrangeable motherboard standoffs are they already in place or will i have to buy them? if so where?

Asked 5 years ago by KingOfCups.

• A:Answer Thank you for reaching out to us KingOfCups. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan i add more parts like an extra hard drive?

Asked 5 years ago by Jaxson.

• A:Answer Thank you for reaching out to us Jaxson. You should be able to add an additional SATA drive to this system, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questioncould i replace the rx 570 with the gtx 1650 super even though the 1650 super needs a 6 pin while the rx 570 uses an 8 pin?

Asked 5 years ago by Yomama.

• A:Answer Thank you for reaching out to us ashton. When upgrading the graphics card, it is always recommended that you check the minimum power requirements and make sure your power supply can support it. Also please make sure your power supply has all of the necessary PCI-E cables for your new graphics card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow much fps would it run on fortnite

Asked 5 years ago by Jp.

• A:Answer On medium graphics settings, it runs Fortnite well at 60 frames. Low graphics settings can reach higher, but high settings will cause it to suffer.

  Answered 5 years ago by Collin

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Q: QuestionWill Ryzen 5 3600 3.6ghz or higher work on this PC?

Asked 5 years ago by Ryzen5.

• A:Answer Thank you for reaching out to us Ryzen5. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questiondoes the case for this pc take am4 motherboard because the motherboard that comes with it is am4 mini so can it take a normal am4 motherboard?

Asked 5 years ago by adian.

• A:Answer Thank you for reaching out to us adian. The case included with this system should fit up to a ATX sized motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan i ship it all across the us? because from what I cant tell, I can only do it store pickup, and nearest one is more than 250 miles away

Asked 5 years ago by Expertgamer.

• A:Answer Thank you for reaching out to us Expertgamer. We recommend getting in contact with Best Buy directly for further assistance on this matter.

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhen are u gonna restock on this pc

Asked 5 years ago by Gio.

• A:Answer Thank you for reaching out to us Gio. We recommend getting in contact with Best Buy directly for further assistance on this matter.

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many watts is the power supply?

Asked 5 years ago by MANUEL0217.

• A:Answer Thank you for reaching out to us. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat's the Max Frequency on ram if I wanted to upgrade to a different RAM KIT ?

Asked 5 years ago by AcidGlow.

• A:Answer Thank you for reaching out to us AcidGlow. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionCan i upgrade the graphics card to something like a rx 5600 xt?

Asked 5 years ago by Brayden.

• A:Answer Thank you for reaching out to us Brayden. When upgrading the graphics card, it is always recommended that you check the minimum power requirements and make sure your power supply can support it. Also please make sure your power supply has all of the necessary PCI-E cables for your new graphics card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat motherboard is that? Can put a ryzen 7 and newer graphics card on it ?

Asked 5 years ago by Jessejrq.

• A:Answer Thank you for reaching out to us Jessejrq. This system should include an A320M chipset motherboard and an AMD Radeon RX 570 graphics card. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhen will this be in stock again?

Asked 5 years ago by TAY.

• A:Answer Thank you for reaching out to us TAY. We recommend getting in contact with Best Buy directly for further assistance on this matter.

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHad this pc for a few months now, planning on upgrading it but I have 0 clue what kind of PSU is in this thing to know if I need to upgrade that or not. Can't find it listed on here either and nobody else has asked that I can see.

Asked 5 years ago by Dalton.

• A:Answer Thank you for reaching out to us Dalton. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questionare you able to plug two monitors into this? it says that there is only 1 hdmi port.

Asked 5 years ago by hunter.

• A:Answer Thank you for reaching out to us Hunter. You may need to purchase an adapter to connect 2 HDMI monitors. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 TechTeam@CyberpowerPC.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow many Watts does the battery have?

Asked 5 years ago by Aden.

• A:Answer This PC has a 600 watt power supply

  Answered 5 years ago by Josh

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