“I bought this with the recommended Acer monitor. However, the computer wont recognize the monitor when we hooked it all up. Any suggestions?”
Answer This Question
1-2 of 2 Answers
Did you make sure that the input setting on your monitor matched the output on your PC? Are you going to a display port or HDMI? The first machine I got actually had a faulty video card so nothing worked so you if your input on your monitor matches the output from your PC I'd take it back to Best Buy and ask them to test it on their end; that's how I found out I had a lemon.
Sorry, there was a problem. Please try again later.Thank you for reaching out to us angcat. Please be sure all display cables are plugged directly into the graphics card located below the pink, green, and blue audio ports. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
Sorry, there was a problem. Please try again later.