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Sorry, there was a problem. Please try again later.Had the same issue when I first bought. I narrowed it down to motherboard and power supply problems, then just returned/exchanged it. My initial one was a nightmare, it came with a gigabyte motherboard. It kept BSoDing and had bios problems; it would even freeze/hang while I was typing word documents. I think I spent about 3 days trying to figure out what was wrong. Even powered failed during reformatting before returning it. Went to a different store to exchange it, and the one I exchanged it for came with an ASRock motherboard. My experience with this one was the exact opposite, it worked like a dream straight out of box; ram stayed clocked to the speed I wanted, gpu ran every game I threw at it, and use it more than I intended. I truly enjoy this desktop, and best part was I got it on sale.
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