Questions & Answers

Q: QuestionHow much RAM does the desktop computer come with?

• A:Answer It has 32GB of DDR5 RAM.

Q: QuestionWhat kind of graphics card does this desktop use?

• A:Answer It features an NVIDIA GeForce RTX 5080 graphics card with 16GB of GDDR7 dedicated video memory.

Q: QuestionWhat operating system does the computer have?

• A:Answer This computer comes with Windows 11 Home.

Q: QuestionWhat type of processor does this CyberPowerPC have?

• A:Answer This CyberPowerPC gaming desktop uses an AMD Ryzen 9 9900X processor.

Q: QuestionDoes this desktop support Wi-Fi and Bluetooth?

• A:Answer Yes, it supports Wi-Fi 6 and Bluetooth 5.3.

Q: QuestionWhat is the storage capacity of this gaming desktop?

• A:Answer This gaming desktop is equipped with a 2TB PCIe 4.0 SSD.

Q: QuestionWhat is the brand and model of the PSU? I am having an issue with low power supply after I added 2 more ssds. 1000w should be enough to cover it but it keeps shutting down.

Asked 5 months ago by Onepas.

• A:Answer Answering my own question. They have Aphevia 1000w prestage PSU. It is the worst PSU you can find in marketplace. Even though it says 1000w with gold 80, it does not have certification sticker for gold, and clearly it cannot support your system in overload situation. Cases report that some customers experienced the Aphevia PSU burnt the whole PC. I tried to run some 4K AAa games with ultra graphics option. It simply goes blackscreen. Not to mention other stress tests. It is like putting a timebomb on your $3000 PC. Dont risk it.

  Answered 5 months ago by OnepasVerified Purchase

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Q: QuestionCan you change the rgb lights?

Asked 4 months ago by Anonymous.

• A:Answer Thank you for reaching out to us. Yes, the RGB lights can be changed. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 4 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this desktop include 1x32 GB Ram? or 2x16 GB Ram?

Asked 6 months ago by MrLaptop.

• A:Answer 2x16

  Answered 6 months ago by Anonymous

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Q: QuestionIs this unit very as loud for others ? I am not sure but mine sounds more than normal, defn would not love to enjoy watching videos without a heaphone.

Asked 6 months ago by PrashantNeu.

• A:Answer We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone or email. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST

  Answered 6 months ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhats the brand name for the ssd

Asked 7 months ago by jess.

• A:Answer ADATA M.2

  Answered 5 months ago by OnepasVerified Purchase

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Q: QuestionIs there room to add a 3.5 inch internal HDD?

Asked 2 days ago by Rob.

• A:Answer Thank you for reaching out to us. The PC has room for two 3.5" Internal HDDs.

  Answered 2 days ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this PC have bifurcation setting to possibly install more than two max NVMe SSD onto the motherboard?

Asked 3 days ago by BonzaiMN.

• A:Answer Thank you for reaching out to us. Please feel free to contact our sales team at your earliest convenience for further assistance on this matter; we're always happy to help. Sales: (800)707-0393 [email protected] Hours of Operation: Monday - Friday: 8:30 AM - 5:30 PM PST

  Answered 2 days ago by CyberPowerPC Brand Expert

  
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Q: QuestionDid anyone else have an issue with this pre built not detecting the monitor and then a red flashing light turning on? I checked my wires and making sure the ram are the right spots clicking in, same the gpu but nothing been here for almost an hour.

Asked 4 days ago by Mau.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 days ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs there room to add another ssd to the motherboard, without removing any parts from the pc?

Asked 6 days ago by bob.

• A:Answer Thank you for reaching out. There is another M.2 slot but you will need to remove the GPU to access the slot.

  Answered 6 days ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat size AIO does this come with? I’m seeing pictures of some with a 360mm and some with 240.

Asked 1 week ago by Name.

• A:Answer Thank you for reaching out. This particular system comes equipped with a 360mm AIO cooler.

  Answered 1 week ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat motherboard is this pc using?

Asked 2 weeks ago by DeusxApieros.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built.

  Answered 2 weeks ago by CyberPowerPC Brand Expert

  
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Q: QuestionWould this setup be able to run vr games properly

Asked 1 month ago by Frey.

• A:Answer Thank you for reaching out to us. This PC should be able to run VR games as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 1 month ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat do the 2 small flashing leds on the front of the case refer to?

Asked 2 months ago by Lograin.

• A:Answer GENERIC CALL IN : Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 2 months ago by CyberPowerPC Brand Expert

  
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