Questions & Answers

Q: QuestionI would like to upgrade my CPU to an i9. would that be possible? I would also like to upgrade my Video card to a GTX 2060 Ti. Would I need a bigger PS?

Asked 5 years ago by ennisat.

Q: QuestionCan this mother board 100% Run a i7 9700f ?

Asked 5 years ago by hayden.

Q: QuestionWhat is the wattage on the power supply of the GXIVER2940OBST Cyberpower-Pc - Gaming Desktop - Intel Core i5 - 8GB Memory - NVIDIA GeForce GTX 1060 - 240GB Solid State Drive + 2TB Hard Drive - Black

Asked 5 years ago by JakeFromStateFarm.

Q: QuestionI wanna upgrade the ram of this gaming pc can I add to this current ram which is a Xpg ADATA 8gb DDR4 SDRAM and can I mix match...and what megga hertz would I need cyberpowerpc model GXIVR2940OBST

Asked 6 years ago by Kynngsummz.

Q: QuestionWhat power supply does it have

Asked 6 years ago by Gman.

Q: QuestionWhat is the max RAM I can install? What is the MAX SSD can I install?

Asked 6 years ago by Anonymous.

• A:Answer 32gb 16x2

  Answered 6 years ago by Silentshadow

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Q: QuestionI have purchased this computer for my son who plays primarily Fortnite. i purchased the HP25X monitor. My son wants to connect a second monitor (another HP25X) monitor to the system. Each monitor contains (2) HDMI ports. How can I do this?

Asked 6 years ago by NotSoTechSavyDad.

• A:Answer Thanks for reaching out NotSOTechSavyDad. If your video card only has one HDMI port, you will need to get a cable/adapter to either DVI or DisplayPort for your second monitor. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat is the power supply Wattage for this PC

Asked 6 years ago by Rossdog.

• A:Answer The computer has a 500 watt power supply unit

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have two questions. 1.) Is this motherboard compatible with a gt 1660ti and 2.) is the 500w psu enough for that graphics card?

Asked 6 years ago by John.

• A:Answer Thanks for reaching out John. This PC should be able to support the GTX 1660Ti. The recommend power supply wattage for the GTX 1660Ti is 450 watts. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI would like to buy one more 8gb stick of RAM. What kind of RAM do I need for this pc?

Asked 6 years ago by User5678.

• A:Answer Thanks for reaching out User5678. This PC should come with a 8GB DDR4 2400MHz RAM. You would need to get a RAM that is similar in spec with the one already provided, or get a whole new set. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 2 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat psu brand and wattage does this have and is the motherboard a micro atx or atx

Asked 6 years ago by Moosey.

• A:Answer Thanks for reaching out. The power supply should be a 500 watt power supply unit. However, the brand may vary with each system. The motherboard should be a Micro-ATX motherboard. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs this GTX 1060 6 gb or 3gb?

Asked 6 years ago by Ben.

• A:Answer Thanks for reaching out. The GTX 1060 is a 3GB, however, the brand and model may vary with each system. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI have already purchased this computer and I love it, but is this computer able to run two monitors? If so, how do I set it up?

Asked 6 years ago by Ben.

• A:Answer Thanks for reaching out. In order to use two monitor, you would need to use two of the ports on the video card, so either a HDMI and DVI or a HDMI and DisplayPort. You would then need to detect the monitors and extend the display in your Display Settings. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionMy computer won’t detect my monitor when it is connected with a DisplayPort cable. But it is found when connected with an hdmi. How can I get the DisplayPort to work so I can get the full 144hz from my monitor?

Asked 6 years ago by Kduds12.

• A:Answer Check the connection of your SATA cables. Ensure all boards are properly seated into the motherboard. If all is well disconnect the RAM and reconnect into the motherboard.

  Answered 6 years ago by GamerGuyVerified Purchase

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Q: QuestionIs all of the lighting able to be changed? Is the keyboard lit up as well or no?

Asked 6 years ago by Dudgeon.

• A:Answer Thanks for reaching out Dudgeon.There should be a remote that controls the RGB strip and RGB fan. Unfortunately, the keyboard is not RGB. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI have a problem with this pc. The fan on the right is not spinning and I was wondering how I could fix it. And also the two system fan plugs on the motherboard are not occupied.

Asked 6 years ago by Brandon.

• A:Answer Thanks for reaching out Brandon. You can try to see if the ports on the motherboard could work, but if it doesn't, please feel free to give us a call so we can troubleshoot your issue. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat rgb fans are in the pc I'm looking to put the same one into the last open spot

Asked 6 years ago by TylerB.

• A:Answer Thanks for reaching out. The RGB fans should be Apevia, however, you should be able to install any 120mm RGB case fans. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI’m looking to put in new fans into this pc and I was wondering what the current fan specs are and what I can put into this computer.

Asked 6 years ago by TylerB.

• A:Answer Thanks for reaching out TylerB. This PC should be able to use any 120mm case fans, however, it may depend it if uses a 3 or 4 pin molex as you might need an adapter. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes the computer have a wireless receiver chip built in, or does it have to be connectd by a Ethernet cable for online interactions?

Asked 6 years ago by Seth.

• A:Answer Thanks for reaching out Seth. This PC should come with a WiFi network card hat allows you to connect to the WiFi. You are able to hardwire it using an Ethernet cable. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 6 years ago by CyberPowerPC Brand Expert

  
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