“Bought. tried to connect ethernet, nothing. Tech assumed bad port. packed up computer, sent back. Received our replacement and has the same issue. tech wants me to return it for repair. anyone else exp this ethernet issue? is this the cypwr standard?”
Answer This Question
1-2 of 2 Answers
So, cyberpowerpc, you actually believe that we did not try the cable first. AND you believe that your trained techs that I spoke with for an hour and a half ALSO neglected this crucial elementary factor. That reveals so much about your ability to solve problems. But to answer, yes. We checked/changed the ethernet cable. And strangely the issue remains. huh. Rec'd our 3rd replacement today. Problem persists. "Unidentified network" is all we get when we plug in the cable. Any cable. So has anyone in the real world experienced this issue? Respectfully, not looking for cyberpowerpc experts input unless it is helpful.
Sorry, there was a problem. Please try again later.Thanks for reaching out. Sorry to hear about your experience. If you can, please try another Ethernet cable and see if you are still having the same issue. If you continue to experience this, please contact our tech support department at your earliest convenience. Tech support: (888)937-5582 -CyberpowerPC Support
Sorry, there was a problem. Please try again later.