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Bob970, It sounds like the video cable may be plugged in the incorrect slot. There are two sets of video ports on the PC. You want to make sure you are plugged in to the lower set of video ports that run horizontally and are next to the red sticker that says "Attach Display Here". If you require further assistance, please do not hesitate to give us a call toll-free at 1-855-490-2569. Thank you,
Sorry, there was a problem. Please try again later.Probably hooked monitor to wrong port. Call Cybertron.
Sorry, there was a problem. Please try again later.
