“Why does only one out of the 4 bulbs not connect to my Group when im trying to finish setting it up Ive reset it five times and says it cannot add the device everytime”
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Hi Xavier, sorry that his happened. If the device is not flashing indicating a successful reset try to install that bulb into another fixture preferably a non lamp style, and attempt to reset it and pair in that fixture. Once it has been paired you can move it back to the desired fixture. Feel free to contact us at 1-844-302-2943 if this issue persists. -Cync Support Team
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