A:AnswerThank you for reaching out! Cync Direct Connect devices are not compatible with a 5ghz Wi-Fi network but will work with blended networks that have 2.4ghz capability. Feel free to contact us at 1-844-302-2943 if you have any questions. -Cync Support
A:AnswerThank you for considering Cync! Our Direct Connect Light Bulbs are not compatible with the Ring system however they can be used with Google Home and/or Alexa. In addition, all Cync products can be controlled through the Cync app. Please feel free to contact us directly at 1-844-302-2943 if you have any additional questions. -Cync Support
A:AnswerThank you for considering Cync! Our Smart Lights require electricity to power them; weather that be an in-ceiling light, or a lamp plugged into a wall. So long as your sconce has power you should be able to utilize our bulbs. A member of our team would be happy to answer any additional questions or concerns. Please feel free to reach out to us directly, that is what we are here for, we want to help! Our phone number is 1-844-302-2943. -Cync Support
A:AnswerHi Xavier, sorry that his happened. If the device is not flashing indicating a successful reset try to install that bulb into another fixture preferably a non lamp style, and attempt to reset it and pair in that fixture. Once it has been paired you can move it back to the desired fixture. Feel free to contact us at 1-844-302-2943 if this issue persists. -Cync Support Team
A:AnswerThis particular case of bulbs? No.
A slightly more expensive yet different of these bulbs exist, and yes, they do change color. They will say so on the box if they change color.
These are just a warm yellow color and you can control their brightness by dimming them.
A:AnswerShort answer - yes it will work on the timer.
Long answer. It will work as a normal light bulb just fine on a power timer. However you will be unable to turn the light on or off while the power is off at the timer or off at the old school light switch using the app.
Do you have to use the app? No
A:AnswerThank you for reaching out! You do not need a smart switch to operate these lights, and you can just download the app and use from there! Feel free to contact us directly for assistance at 1-844-302-2943 or [email protected]. -C by GE Support
A:AnswerNo. Wemo controls Wemo products, C by GE uses the C by GE app. They *can* both be controlled through Alexa (and I'd assume Google Home and Siri/Homekit.)
That said, I'd say drop wemo - if you lose internet, you lose wemo control. C by GE keeps running. If you need plugs, C by GE has those, as well.
(Not an employee or otherwise paid. I just have gotten to really like C by GE and have gotten rather annoyed at Wemo.)
A:AnswerHey Bob thanks for reaching out! These do work with a nest mini, and they have a yellowish hue to them. We do also sell lights called 'tunable white' that can go pure white to yellow giving you all different shades of white in between. If you need any info contact us at 1-844-302-2943 or [email protected]. - C by GE Support
