Questions & Answers

Q: QuestionIs this refrigerator Energy Star certified?

• A:Answer Yes, this refrigerator is Energy Star certified.

Q: QuestionDoes this refrigerator have a door open alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionHow many shelves does the refrigerator have?

• A:Answer The refrigerator has four shelves.

Q: QuestionWhat is the capacity of the freezer in this refrigerator?

• A:Answer The freezer capacity is 8.5 cubic feet.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionDoes this refrigerator have an automatic defrost feature?

• A:Answer Yes, this refrigerator has a frost free defrost type.

Q: QuestionI'm looking for the filter replacement. I purchased this fridge in September 2022. the dashboard showing time to replace filter. Can some one let me know where to buy filter and what model number of filter? How to change filter? Thank you.

Asked 3 years ago by PortlandMom.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel

• A:Answer Hello, you can buy the original or OEM one online; a picture of the filter with the model# is attached below for your reference. There is instruction shows you how to replace it.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this refrigerator include the handles? I see handles sold separately but it's not clear if they are needed for this unit.

Asked 3 years ago by Phoenix12.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel

• A:Answer Handles were included in our fridge!

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs the finish matte or shiny?

Asked 2 years ago by Kat1.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel

• A:Answer "Classic" stainless steel finish. More matte than shiny. No reflection... more of a stainless steel sheen.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a store in phoenix are that has this refrigerator on display

Asked 2 weeks ago by Anonymous.

Q: QuestionIs this or another 42 inch Dacor product available WITHOUT water dispenser?

Asked 2 months ago by Anonymous.

• A:Answer Available 42″ Dacor Built-In Refrigerators With internal water dispenser (standard): • Dacor DRF427500AP 42" Four Door French Door Built‑In Refrigerator – Panel-ready luxury French-door style; includes internal water dispenser as part of standard features. • Dacor 42" Four Door French Door Refrigerator – Four-door built-in version with internal water and dual ice makers. • Dacor 42" Four Door French Door Refrigerator – Another listing of the same four-door style with internal water dispenser. • Dacor DRF425300AP 42 in. Built‑in 4‑Door French Door Refrigerator – Built-in French door with internal filtered water dispenser. Side-by-side option (external dispenser): • Dacor DRS425300SR 42" Built‑In Side‑by‑Side Refrigerator – Side-by-side design with external ice & water dispenser on the door. Summary – Water Dispenser Presence Every currently listed 42″ built-in Dacor fridge on major retailer sites includes a water dispenser (either internal or external). At this time, there is no standard 42″ built-in Dacor refrigerator model offered without a water dispenser in official specs. If your priority is no dispenser at all, you would need to consider either a column refrigerator/freezer combination (two separate modules) or a custom panel scenario where the dispenser hardware is not connected/used inside, but those are not typical of the standard 42″ single built-in refrigerators.

  Answered 2 months ago by Dacor Team

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Q: QuestionIs this a coated or non-coated stainless steel refrigerator?

Asked 3 months ago by KJ.

• A:Answer This Dacor refrigerator uses non‑coated stainless steel.

  Answered 3 months ago by Dacor Team

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Q: QuestionIs there a way to scoop the ice from a basket rather than use the door dispenser?

Asked 3 months ago by PSE2.

• A:Answer On the Dacor 24.0 Cu. Ft. Side‑by‑Side Built‑In Refrigerator with Precise Cooling and External Water & Ice Dispenser, the ice maker is located in the freezer compartment and feeds the door dispenser system. Unlike some French‑door or bottom‑freezer models that include a removable ice bin for scooping, this side‑by‑side design is built around the external dispenser. The ice bucket is integrated into the dispenser assembly, so it isn’t intended for manual scooping. That said: You can access the ice bucket inside the freezer door if you open the compartment, it can be removed for cleaning or service. While you could technically scoop ice directly from that bucket, it’s not designed as a “scoop‑ready” bin, and doing so regularly may be less convenient than using the dispenser.

  Answered 3 months ago by Dacor Team

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Q: QuestionDo you have this one in store or stock

Asked 10 months ago by Anna.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel

• A:Answer Hi Anna! Thank you for inquiring on this Dacor Refrigerator DYF42SBIWR. Please place a call to the dealer to confirm the store availability. We also encourage you to reach out to Dacor Customer Support at 1-833-353-5483.

  Answered 9 months ago by Dacor Team

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Q: QuestionHow long is the plug-in cord? AND, how far does it reach above the fridge from where it connects to the fridge (my outlet is about 1' above the fridge and I want to make sure it will be able to plug-in without moving the outlet. Thanks.

Asked 1 year ago by Anonymous.

• A:Answer The power cord on the Dacor 24.0 Cu. Ft. Side-by-Side Built-In Refrigerator is approximately 6 feet long, which gives you decent flexibility for installation. The cord typically exits from the lower rear section of the fridge. So if your outlet is about 1 foot above the top of the fridge, the cord should comfortably reach—no need to relocate the outlet in most cases.

  Answered 9 months ago by Dacor Team

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Q: QuestionDo you deliver install and also haul away the older one I have ..

Asked 1 year ago by Mito.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel

Q: QuestionMy Fridge is 2021 production, on the outside it shows the freezer at 0 degrees and the fridge at 37, but inside the fridge it shows 63 degrees !! what could be the problem, and can i fix it myself?

Asked 1 year ago by Dacorfridge.

• A:Answer Your fridge shows 37°F on the display but 63°F inside—likely due to: - Blocked vents ➜ Rearrange items to allow airflow. - Dirty condenser coils ➜ Vacuum them if accessible. - Bad door seal ➜ Check for gaps or wear. - Faulty fan or sensor ➜ Try unplugging for 5 minutes to reset. - Power Cool off ➜ Activate it via the control panel. If these recommendations do not help, it may need a technician—especially if it’s a sensor or compressor issue.

  Answered 9 months ago by Dacor Team

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Q: QuestionDo you have this open box available today? 42” wide

Asked 1 year ago by Ash.

• A:Answer Our 42'' Side-by-Side Built-In Refrigerator is available for purchase at multiple different locations, you may find this information by using our "Locate a Dealer" option on www.Dacor.com.

  Answered 1 year ago by Dacor Team

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Q: QuestionI have had this refrigerator about 2 years and now the refrigerator door is super slow to close. I actually have to push it to close or it goes so slow that it will stay open about 1/4 of the way. Is there a way to fix this?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Dacor - Professional 24 Cu. Ft. Side-by-Side Built-In Refrigerator - Stainless Steel