Questions & Answers

Q: QuestionHow long does a typical dual-camera installation take?

Asked 1 month ago by MT.

• A:Answer They quoted 1.5 hours to install my front and rear cameras with hardwire kit. It took about 1 hour 15 minutes. A good job too. The wires can't be seen behind the trim.

  Answered 3 weeks ago by customer

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Q: QuestionI was gifted a dash and rear camera and would like it installed in a 2025 Honda Hrv. I don't know what wiring accessories it will need, but I don't want it to drain my battery. It is also attached to an app on my phone. What would be the cost??

Asked 1 month ago by Melz.

• A:Answer The cost to install the front and rear camera with hardwire kit in my small SUV was $99.99 + tax at the time that I write this. The hardwiring kit was not included with the dash cam, but I was also gifted the separate hardwiring kit made for my dash cam by the same manufacturer. (Generic kits are available, apparently.) The maker advertises that the hardwiring kit has a sensor to prevent so much battery drain that you won't be able to start your car. We'll see about that. Best Buy did not set up the phone app for me. I had to do that myself, but it wasn't hard even for tech-challenged me.

  Answered 3 weeks ago by customer

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Q: QuestionPrice and availability to install Fitcamx DZ-0337 Front and Rear dashcam. Thank You

Asked 1 month ago by Bruce.

• A:Answer Your question is posted under "SKU: 6643429 Dash Camera with Rear Camera" which is $99.99 at the time that I write this answer. When I had my front and rear cameras with hardwire kit installed, they charged me $99.99 + tax under the similar "SKU 6476152 Dashcam with Separate Rear Window Camera Installation". Don't know the difference between the two SKUs. I'm sure that availability depends on your store. I had many of the same questions that you see here, so I went into the store to schedule in-person rather than online. I went in 4 days after Christmas, a busy time, and they scheduled me for 6 days later.

  Answered 3 weeks ago by customer

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Q: QuestionI bought a camera somewhere else can I have it installed there

Asked 2 months ago by Anonymous.

• A:Answer Yes you can!

  Answered 1 month ago by CltGrl13

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Q: QuestionHi, I’m bringing my own Dashcam to be installed. For the $99.98 price will I need an installation kit, ie wires and such? Thanks, Mr Wknd

Asked 2 months ago by MrWknd.

• A:Answer Yes you do.

  Answered 1 month ago by cltgrl13

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Q: QuestionI drive a Kia EV6, does dash cam installation include wired installation to the fuse box to support 24-hour operation (parking mode) or just the cigarette lighter plug? Thank you

Asked 2 months ago by JohnG.

• A:Answer My service included installation of front and rear cameras and the hardwire kit to the fuse box.

  Answered 3 weeks ago by customer

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Q: QuestionI have a Camera along with wiring for cigarette lighter plug . is this ok ? 2017Lexus es350 , can i come down to Simi Valley store to see how they will install this camera before i decide. Thank you , Brian

Asked 1 week ago by Bhorn.

Q: QuestionDo you install units purchased from other than Best Buy?

Asked 2 weeks ago by Midge.

• A:Answer Yes, they installed a front and rear dashcam that I bought online from another seller.

  Answered 5 days ago by YessiVVerified Purchase

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Q: QuestionWho do you call to set up the appointment?

Asked 2 weeks ago by AJ.

• A:Answer When you buy the item online they will send you an email with all the details such as how to set an appointment online or who to call.

  Answered 5 days ago by YessiVVerified Purchase

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Q: QuestionWe bought a Wireless Carplay with back up camera where the camera needs to be mounted, the cord run to the front display and a red wire attached to a back up light. Can Best Buy install this?

Asked 1 month ago by RK1964.

Q: QuestionDASH CAM installation with HARDWIRING on a HYBRID CAR. I have a 2026 Toyota Grand highlander Hybrid and wanted to know if you guys are certified to work on HYBRID car. My 2026 Toyota is similar to 2025 Grand highlander Hybrid

Asked 1 month ago by Zak.

Q: QuestionWhy would a retail store have a Q&A section and not answer the questions, especially from a handicapped person? It looks like a major failure for Best Buy. Shameful.

Asked 1 month ago by puzzled.

Q: QuestionI drive a Toyota Sienna Hybrid Mobility van. I am the driver & I use a wheelchair. If I bring my car in for an install, can I drive right into the repair bay? There is no seat for a driver on your team once my wheelchair is out.

Asked 3 months ago by jeremyprescott.

• A:Answer They had me drive my car into and out of the service bay myself.

  Answered 3 weeks ago by customer

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Q: Questionall of these questions are good. please answer them. I have the same questions

Asked 3 months ago by CD.

Q: QuestionWill you install a dash cam (front & rear) that was not purchased in your store? It is a FITCAMX HD2-MC888 Dash Cam for the 2024 Ford Mustang (S650, 7th Gen).

Asked 3 months ago by Walter.

• A:Answer I received my dash cam as a gift and they installed it no questions asked about its source.

  Answered 3 weeks ago by customer

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Q: QuestionIs the price for Hardwire installation or just the basic Cigarette lighter charger installation? Also, how long will it take for the installation? Will I have my vehicle the same day? I have purchased the Lamtto DC21 and looking to have it installed.

Asked 4 months ago by Simon.

• A:Answer It included hardwiring my dash cam to the fuse box. They quoted 1.5 hours to install my front and rear cameras and the hardwire kit in my small SUV, and it ended up taking about 1 hour 15 minutes. I waited in the store for the work to be done.

  Answered 3 weeks ago by customer

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Q: QuestionDoes this installation run power to the fuse box if that cable is provided?

Asked 5 months ago by Deron.

• A:Answer Yes, I had front and rear cameras installed with the hardwire kit to the fuse box. They ran the wires from the cameras to the trim, of course, but the wiring between the cameras and from the cameras to the fuse box was not visible under the trim.

  Answered 3 weeks ago by Customer

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