“In March, I brought my computer into Geek Squad because it was running very slow. It is now May and it is not much better than before I brought it in. I also cannot figure out how to get all of my pics, documents, etc back onto my computer.”
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No one can make a computer run faster..unless there is an obvious virus acting. Perhaps the amount of files etc require more RAM. As far as getting files back onto the laptop, go back in and ask for help.
Sorry, there was a problem. Please try again later.Thanks for connecting with us, although hearing your computer is running slower than expected is never ideal! There are many factors that can contribute to that issue, so bringing it into your local Best Buy will be the best way to diagnose the device. You can make an in-store reservation with the Geek Squad through this link: www.geeksquad.com/schedule. They will be able to offer recommendations on getting those important pictures and documents back onto your computer as well.
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