“My laptop has had a catestophic windows 7 crash. The laptop is 7 years old. Geek squad ran a diagnostic on the HD and it came out with no problems...for now. What are our data transfer options? We just bought a new Dell and are waiting for it to ship?”
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Hi Jaze. Thanks for your great question! I'm sorry to hear about your laptop. As long as the hard drive cooperates with us and isn't failing, we should be able to transfer the data over to your new Dell once it arrives. In the meantime, we highly suggest leaving your current laptop alone and not attempting to turn it on. Further boot-ups can damage the data stored on the device. Once the new Dell computer comes in, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy to get started.
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