Questions & Answers

Q: QuestionHow does the frame attach to the TV?

• A:Answer The frame uses magnets to easily snap together around the TV, no tools required.

Q: QuestionAre these frames compatible with the Samsung remote?

• A:Answer Yes, Deco TV Frames are designed to work with Samsung Frame TV remotes. For best performance, use your remote in Bluetooth mode.

Q: QuestionWhat is the weight of this frame?

• A:Answer The frame weighs 3 pounds.

Q: QuestionWhat is the weight of this frame?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer The frame weighs 3 pounds.

Q: QuestionHow long does it take to install this frame?

• A:Answer Assembly is easy and takes approximately 3-4 minutes to connect the four sides and clip to the Frame TV.

Q: QuestionWhat is the depth of this frame?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer The depth of the frame is 2 inches.

Q: QuestionIs this frame compatible with all Samsung TV models?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer No, this frame is made exclusively for the Samsung The Frame 32" TV (2021 model and newer).

Q: QuestionHow do I adjust the Art Mode settings for the best experience with this frame?

• A:Answer For the best experience, ensure that the Sleep After and Night Mode settings are turned off to maintain sensor functionality with the Deco TV Frame.

Q: QuestionAre these frames difficult to assemble?

• A:Answer No, Deco TV frames are designed to magnetically snap together, eliminating the need for any tools.

Q: QuestionDoes the frame design interfere with the Samsung remote's functionality?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer No, Deco TV Frames are designed to work with Samsung Frame TV remotes. For best performance, pair your remote in Bluetooth mode.

Q: QuestionWhat Samsung TV models are these frames compatible with?

• A:Answer These frames are designed for the Samsung The Frame 32" TV (2021 model and newer) and are not compatible with other TV models. Make sure your Samsung model number contains "LS03".

Q: QuestionHow long does it take to install this frame?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer This frame installs in minutes! It takes just 3-4 minutes to connect the 4 sides and clip to the Frame TV.

Q: QuestionDoes this frame require any tools for assembly?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer No, the Deco TV frame magnetically snaps together, requiring no tools for assembly.

Q: QuestionWhat type of material is this frame made of?

This question was asked about the related product: Deco TV Frames - 32" Slim Bezel for Samsung The Frame TV - Industrial Copper

• A:Answer This frame is made of wood.