Questions & Answers

Q: QuestionWhat is the material of the Alloy Scoop Bezel for Samsung The Frame TV - 55'?

• A:Answer The Alloy Scoop Bezel for Samsung The Frame TV - 55' is made of solid aluminum. The metallic finish is a deep graphitecolor.

Q: QuestionDoes the installation time for the Alloy Scoop Bezel vary depending on model or complexity?

• A:Answer The installation time for the Alloy Scoop Bezel is approximately 2 minutes, regardless of the model or complexity. Theprocess involves connecting the four corners, hooking the frame onto the top edge of the TV, and letting go. The sidelatches will then click into place.

Q: QuestionIs the Alloy Scoop Bezel suitable for a contemporary décor?

• A:Answer The Alloy Scoop Bezel is suitable for contemporary decors due to its sleek look. It is also a good choice for tightspaces as it is only 1.5 inches wide.

Q: QuestionIs the weight of the Alloy Scoop Bezel easy to manage for installation on Samsung The Frame TV - 55'?

• A:Answer The Alloy Scoop Bezel for Samsung The Frame TV - 55" weighs 4 pounds, which should be easy to manage for installation.The installation process is designed to be simple and quick, taking approximately 2 minutes to complete.

Q: QuestionCan this bezel be used for the 2020 Samsung Frame TV?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer No, this item fits all Samsung The Frame and Frame Pro TV models from 2021-2025.

Q: QuestionWhat is the assembled height of this bezel?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer The assembled height of this bezel is 29.6875 inches.

Q: QuestionHow wide is this particular bezel?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer This alloy bezel is only 1.5" wide.

Q: QuestionWhat is the warranty for parts of this bezel?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer The warranty for parts is one year.

Q: QuestionAre these bezels made outside of the USA?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer No, the bezels are forged from solid aluminum in Tennessee and fabricated in Massachusetts.

Q: QuestionIs this bezel compatible with other TV brands?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer No, this bezel is exclusively made for Samsung The Frame and Frame Pro TVs.

Q: QuestionIs the frame easy to install?

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - German Silver

• A:Answer Yes, assembly is simple, and takes just 3-4 minutes to connect the 4 sides and clip to the Frame TV.

Q: QuestionCan you display pictures of your own

Asked 11 months ago by Ma.

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - Pale Gold

• A:Answer You can display your own pictures... BUT... unless they are a very specific size (that your phone won't create and none of your current pictures will be), the Frame TV resizes the pictures and adds a ridiculously large matte that you cannot remove which ruins the purpose of the Frame TV. The result is instead of looking like an actual picture in a frame on the wall, it looks like a screensaver on a giant computer monitor.

  Answered 10 months ago by Anonymous

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Q: QuestionIs it fine to mount the TV to the wall first before attaching the deco frame? Or do you have to attach the frame before hanging the TV?

Asked 1 year ago by Kpeezy.

• A:Answer Attach the deco fridge after mounting the Frame TV to the wall.

  Answered 10 months ago by Anonymous

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Q: Questiondoes this block the motion sensor?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - Pale Gold

• A:Answer It absolutely blocks the light/motion sensor. The prior answer saying it doesn't is incorrect. As a result, the feature that turns on the frame when a light is turned on or when there is motion detected doesn't function. Likewise, the feature that turns the frame off when the room goes dark or there is no motion for a period of time doesn't work. I would not have bought this frame had I known that.

  Answered 10 months ago by Anonymous

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Q: QuestionWill this only fit a Samsung or will it also work with TCL (55”)?

Asked 3 years ago by Dani.