Questions & Answers

Q: QuestionWhat is the material of the Alloy Scoop Bezel for Samsung The Frame TV - 55'?

• A:Answer The Alloy Scoop Bezel for Samsung The Frame TV - 55' is made of solid aluminum. The metallic finish is a deep graphitecolor.

Q: QuestionDoes the installation time for the Alloy Scoop Bezel vary depending on model or complexity?

• A:Answer The installation time for the Alloy Scoop Bezel is approximately 2 minutes, regardless of the model or complexity. Theprocess involves connecting the four corners, hooking the frame onto the top edge of the TV, and letting go. The sidelatches will then click into place.

Q: QuestionIs the Alloy Scoop Bezel suitable for a contemporary décor?

• A:Answer The Alloy Scoop Bezel is suitable for contemporary decors due to its sleek look. It is also a good choice for tightspaces as it is only 1.5 inches wide.

Q: QuestionIs the weight of the Alloy Scoop Bezel easy to manage for installation on Samsung The Frame TV - 55'?

• A:Answer The Alloy Scoop Bezel for Samsung The Frame TV - 55" weighs 4 pounds, which should be easy to manage for installation.The installation process is designed to be simple and quick, taking approximately 2 minutes to complete.

Q: QuestionCan you display pictures of your own

Asked 9 months ago by Ma.

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - Pale Gold

• A:Answer You can display your own pictures... BUT... unless they are a very specific size (that your phone won't create and none of your current pictures will be), the Frame TV resizes the pictures and adds a ridiculously large matte that you cannot remove which ruins the purpose of the Frame TV. The result is instead of looking like an actual picture in a frame on the wall, it looks like a screensaver on a giant computer monitor.

  Answered 8 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it fine to mount the TV to the wall first before attaching the deco frame? Or do you have to attach the frame before hanging the TV?

Asked 1 year ago by Kpeezy.

• A:Answer Attach the deco fridge after mounting the Frame TV to the wall.

  Answered 8 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this block the motion sensor?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Deco TV Frames - Alloy Scoop Bezel for Samsung The Frame TV - 55" - Pale Gold

• A:Answer It absolutely blocks the light/motion sensor. The prior answer saying it doesn't is incorrect. As a result, the feature that turns on the frame when a light is turned on or when there is motion detected doesn't function. Likewise, the feature that turns the frame off when the room goes dark or there is no motion for a period of time doesn't work. I would not have bought this frame had I known that.

  Answered 8 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this only fit a Samsung or will it also work with TCL (55”)?

Asked 3 years ago by Dani.