“My laptop has been fine for several days with no issues but today after playing a game from the Xbox app I noticed the keyboard will not light up anymore. How do I fix this? I’ve opened BIOS and disabled and re enabled, checked drivers, all updates, etc!”

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• Sounds like you need to rollback your computer or factory reset.

  Answered by NickP 2 years ago

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• We are sorry for the experience. Please reach out to the Dell technical support team, available 24/7 on Facebook and Twitter(@Dellcares), for assistance with this issue.

  Answered by YourDellTeam 3 years ago

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