“The headphone jack is not working. I've tried a couple different headphones. They don't seem to fit snug into the jack. I've been on the phone with Dell support for an hour today and getting nowhere...?”
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The Dell support team spent 2 hours remotely updating drivers etc. Without success. Suggested I mail in pc to repair....this is brand new! I have appointment to bring in to Best Buy for tech to look at. I think its a defective jack.
Sorry, there was a problem. Please try again later.Sorry for the inconvenience. Hope you have updated the latest BIOS and driver software for this update. If the issue still persists, please continue working with the Dell support team. The team will diagnose and replace the parts if it is necessary to resolve the issue.
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