Questions & Answers

Q: QuestionWhat is the manufacturing warranty? Does the keyboard have backlight feature?

Asked 6 years ago by Eddie.

• A:Answer has backlit keyboard. I'd have to look up warranty info

  Answered 6 years ago by 3boyrunnerVerified Purchase

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Q: QuestionIs the battery really only 3-cell as appears in Best Buy's specification listings? Other retailers indicate that their Inspiron models have a 4-cell battery.

Asked 4 years ago by JohnnyD.

• A:Answer This system comes only with 3-cell “smart” lithium-ion (42 WHr) battery.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionThis laptop is currently sold out, will it be restocked soon?

Asked 4 years ago by anonymous.

• A:Answer Please reach out to the Best Buy support team for the update on product availability.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionHello, when was this model released?

Asked 4 years ago by Virgo101.

• A:Answer This system was first released on 30-August-2019.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionThe RAM memory is expandable up to how many GB? Thank you.

Asked 4 years ago by Lony.

• A:Answer The maximum size of memory supported in this system is 16 GB.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionIs the keyboard backlit?

Asked 5 years ago by Mik.

• A:Answer Yes, this laptop has a backlit keyboard.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionWhat is the resolution of the camera? (There is no section in the specifications about the features of the camera!)

Asked 5 years ago by Anonymous.

• A:Answer This system has a 0.92 megapixel built-in webcam.

  Answered 5 years ago by YourDellTeam

  
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Q: QuestionHello. Please I bought this system brand new but the touch screen is not working? I have updated both all windows and dell softwares...please can anyone help. Cause I am getting confused if its actually screen touch

Asked 5 years ago by Dizzy.

Q: Questionhow long will the computer run on a full charge?

Asked 6 years ago by Anonymous.

Q: QuestionMy use is for coding and decoding as I’m a Computer Engineer then is this a better option to buy ?

Asked 6 years ago by Yesha.

Q: QuestionI use a laptop just to surf the web and check mail. How many hours can the battery run before it must be recharged?

Asked 6 years ago by Margaret.

Q: QuestionHow many years could the battery last before it must be replaced?

Asked 6 years ago by Margaret.

Q: QuestionWhich exact Nvidia graphic card does it have ? is it conpativle with Adobe after effects.

Asked 6 years ago by Ace.

• A:Answer It has a NVIDIA GeForce MX230 graphics card.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this have a type c thunderbolt connection? I want to use type c docking station with 2 hdmi outputs

Asked 6 years ago by Ray.

Q: QuestionDoes this have an IPS display? Anyone know the refresh rate?

Asked 6 years ago by MLA03.

• A:Answer 60hrtz

  Answered 6 years ago by RoseVerified Purchase

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Q: QuestionWhat is the weight Bart battery life?

Asked 6 years ago by Jim.