A:AnswerYes, you can upgrade the operating system to Windows 10 Pro. You can contact Best Buy customer care team and they will help you with the upgrade.
A:AnswerCan be charged through the THUNDERBOLDT USB C port. Should use a 90W charger. A lower Watt charger will "slow" charge when the computer is not in use. The battery will continue to discharge, but at a slower rate, if using the computer with a "slow" charge
A:AnswerWindows 10; yes, office; no, webcam; yes and no pen. They do give a trial version of Microsoft office plus a discount if you decide to purchase office.
A:AnswerWe recommend you contact the Dell technical support and a Dell representative will assist you to diagnose and identify if an issue exists on the system or not.