A:AnswerAfter I purchased my laptop I had the Geek Squad transfer all the older data (Windows 7) to my new Dell. This is just one of the reasons I love my Geek Squad Contract.
A:AnswerOpen box could mean a few things, most likely it was purchased and used, but returned within the 2 week return period, or it was a display item. The item is going to show wear and tear, may be missing some parts.
A:AnswerOpen box means used or a display, some times if the box was opened and the item wasn't used it will be listed as a open box item still. It will still come with the manufacturer's warranty.
A:AnswerI definitely recommend this laptop, I’m using it for college right now and it holds up a lot of documents and programs. It’s pretty fast too, I’ve haven’t had it lag or break on me(..yet haha).
A:AnswerIt does not come with the pen. I bought the Bamboo pen for $40 and it works very well on this laptop. Pre-installed MS office trial version for 60 days. You will pay $60 per year for install up 3 computers.