Questions & Answers

Q: QuestionIs this upgradable?

Asked 3 years ago by laca.

• A:Answer While the 16 GB memory is the maximum supported by this system, the storage could be upgraded to 1 TB SSD.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionThe specifications that appear in the Best Buy description make no reference to the laptop having or not having Fingerprint Sensor . Could the Dell team or someone already having the i5410-7026SLV-PUS model answer that for me? Thank you !!

Asked 4 years ago by Gerry.

• A:Answer Yes -it does!

  Answered 4 years ago by ProfGiuntaVerified Purchase

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Q: QuestionIs this laptop good for 2D game development (rpg maker & tyrannobuilder), and art?

Asked 4 years ago by ann.

• A:Answer This laptop is adequate for D game development (rpg maker & tyrannobuilder), and art. However, for a great performance a dedicated graphics card is recommended.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionCan a purchaser disable Alexa (or could Best Buy disable Alexa) on a Dell laptop?

Asked 4 years ago by Anonymous.

• A:Answer Yes, the Alexa can be disabled / uninstalled if not required.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionIs the battery replaceable?

Asked 4 years ago by Battery.

• A:Answer Yes, the battery is replaceable, but, the replacement has to be done by Dell certified technician.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this model have rapid charge?

Asked 4 years ago by Anonymous.

• A:Answer Yes, this laptop comes with ExpressCharge to recharge the battery in a flash.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionDoes this laptop have the ability to screen share to a tv monitor?

Asked 4 years ago by Rohodges.

• A:Answer This laptop does not support screen sharing to a TV wirelessly. The screen could be shared when connected using an HDMI or USB-C cable.

  Answered 4 years ago by YourDellTeam

  
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Q: QuestionWhat is the maximum GB of Memory can this laptop take? My unit currently has 16GB of Memory.

Asked 3 years ago by JSeattle.

Q: QuestionIs there a stylus and method that would work on this particular laptop for productive note taking? Or is this not the best model for a college student that also wants to use their device like a tablet ?

Asked 3 years ago by Notes.

• A:Answer Yes, the Dell Active Pen | PN350M is recommended to be used with this laptop. This 2-in-1 laptop/tablet is highly recommended for a college student.

  Answered 3 years ago by YourDellTeam

  
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Q: Questionis t his pc availble for pURCHASE?

Asked 3 years ago by Anonymous.

• A:Answer No. That's an internet display model

  Answered 3 years ago by Coffee4LifeVerified Purchase

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Q: QuestionIs this laptop compatible with WD19DC docking station?

Asked 3 years ago by BarefootContessa.

• A:Answer This laptop is not compatible with WD19DC docking station.

  Answered 3 years ago by YourDellTeam

  
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Q: Questionhow many hours after fully charged?

Asked 3 years ago by Anonymous.

• A:Answer I've found i get between one and two hours of solid use, depending on what I'm doing, before the battery gets critically low

  Answered 3 years ago by Coffee4LifeVerified Purchase

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Q: QuestionIs this suitable for college students? And what is the charging time of laptop?

Asked 3 years ago by Akshith.

• A:Answer Battery life may be an inhibitor if you need to be out and about all day without charging it. Charge time is quick, roughly 20 to 30 minutes while using the laptop.

  Answered 3 years ago by Coffee4LifeVerified Purchase

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Q: QuestionHow long is the battery life on this computer new?

Asked 3 years ago by TJ.

• A:Answer The battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionI've heard and read that there are some minor problems with the software causing the laptop to restart on its own or completely shut down. Would this be a reliable laptop for college?

Asked 3 years ago by spory.

• A:Answer I can say that I've never had any issues with the laptop shutting down or restarting by itself, no windows or app crashes, very reliable. Only thing that may hold you back is the battery life. I'm luck if i get 3 hours of light use in between charge times, so if you need it all day without charging, probably not the laptop for you, otherwise it is very reliable and fast. I did upgrade to windows 11 pro almost immediately though.

  Answered 3 years ago by Coffee4LifeVerified Purchase

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Q: QuestionWhere is the camera on this laptop?

Asked 3 years ago by Anonymous.

• A:Answer Front and center and the top of the screen bezel, even comes with a slider switch to cover the lense when you're not using it.

  Answered 3 years ago by Coffee4LifeVerified Purchase

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Q: QuestionHow long must I charge the battery for the first time? Thank you.

Asked 3 years ago by Lindy.

• A:Answer Each battery will have a different charge on it but try to chargr over night if you can.

  Answered 3 years ago by cfarless45Verified Purchase

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Q: QuestionWhat are the dimensions of this laptop? I want to order a small case to keep it in.

Asked 3 years ago by Anonymous.

• A:Answer I think 14"

  Answered 3 years ago by BeckyVerified Purchase

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Q: QuestionDoes it do facial recognition for Windows "Hello"? Thanks

Asked 3 years ago by FoolMeOnce.

• A:Answer This laptop does not support facial recognition / Windows Hello feature.

  Answered 3 years ago by YourDellTeam

  
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