Questions & Answers

Q: QuestionMy USB-C cable on Dell-Inspiron 2-in-1 16 FHD+ Touch Laptop 12th Gen Intel Evo i7 DELL laptop is broken/can't unplug from AC adapter: Dell 65 OW # CN-DWMDHR-CH200-2CA-37E7-AD4. What do I buy from your product list to replace it?

Asked 1 month ago by Angel.

Q: QuestionWhat is the replacement battery. My computer will not charge.

Asked 1 year ago by Anonymous.

Q: QuestionIs this laptop brand new for $399?

Asked 1 year ago by Ayu.

Q: QuestionIs the windows 11 home in s mode?

Asked 1 year ago by Minty.

• A:Answer The unit will have a standard version of Windos

  Answered 1 year ago by Joy Systems

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Q: QuestionI've have this laptop for 10 months. The keyboard and mouse do not work and its super frustrating. I have to plug in external devices in order to use. How can I fix this?!

Asked 1 year ago by klynn.

• A:Answer I had to send mine in to Dell to be fixed. A couple of months later, it went back to the same problem.

  Answered 1 year ago by LydiaCVerified Purchase

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Q: QuestionCan I transfer my info from my hard drive from my old computer to this laptop?

Asked 2 years ago by tiny.

• A:Answer You can save the data from the old computer to a flash drive/external hard drive. Then, connect the flash drive/external hard drive to the new computer and transfer the data to that.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes it have Microsoft office installed and how long is the MS OFFICE products installed for

Asked 2 years ago by Mangal.

• A:Answer Mine did not, but Best Buy offered a discount toward the Office 365 software when I purchased the computer. Office 365 is a good product and also has 1 TB of storage in the cloud.

  Answered 2 years ago by RoseVerified Purchase

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Q: Questionis the keyboard backlit?

Asked 2 years ago by jamie.

• A:Answer Yes

  Answered 2 years ago by Sparky230jVerified Purchase

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Q: QuestionCan it run mediem performance games?

Asked 2 years ago by Ronaldo.

• A:Answer Yees.

  Answered 2 years ago by IvyEasterlyVerified Purchase

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Q: QuestionDoes this model have an expanded keyboard for numbers?

Asked 2 years ago by Windcrest.

• A:Answer no

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: QuestionIs the media card reader a multiformat sd card reader? Does it read SDHC media cards?

Asked 2 years ago by Anonymous.

• A:Answer its SDHC

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: QuestionIs this laptop cellular capable?

Asked 2 years ago by Frank.

• A:Answer no, but you can sync your phone with window 11 new features in it and do whatever you want to do. you can get call on it, see messages or other apps data. etc

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: Questioncan i hook up directly to an ethernet cable for internet service? i do not use wi fi to connect in my home?

Asked 2 years ago by turnercom1.

• A:Answer I don’t see a connection for Ethernet on the cable connections

  Answered 2 years ago by AutismDadVerified Purchase

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Q: QuestionDoes this have Dolby Vision?

Asked 2 years ago by MLA03.

• A:Answer yes, its awesome with FHD+ display and Dolby sound also

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: QuestionDoes the computer come with an operating system? It yes, what is it? If no, will Windows 10 work with this computer?

Asked 2 years ago by TomN.

• A:Answer Windows 10 is preinstalled.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you FaceTime on this laptop thank you

Asked 2 years ago by Jo.

• A:Answer yes, just load your skype or any other and do whatever you want to do

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: QuestionDoes it carry global warranty or is it specific to US?

Asked 2 years ago by Sun.

• A:Answer it does carry global warranty , only if manufacturer selling similar model in the same country where you are carrying this.

  Answered 2 years ago by VikramjeetSVerified Purchase

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Q: QuestionCan I take notes with this as a tablet and convert it into a word document? How would I do that and would I need anything else to make it happen?

Asked 2 years ago by TechClueless.

• A:Answer Yes, you can take the notes and convert the notes into a Word document and you will require MS Office(with MS Word) application.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionCan you connect 2 monitors to this laptop

Asked 2 years ago by Tina.

• A:Answer yes

  Answered 2 years ago by ChristopherVVerified Purchase

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