Questions & Answers

Q: QuestionDoes this laptop have an ethernet port?

• A:Answer Yes, this laptop has one ethernet port.

Q: QuestionWhat type of graphics card does this laptop have?

• A:Answer This laptop uses Intel HD Graphics 520.

Q: QuestionWhat is the screen size of this laptop?

• A:Answer This Dell laptop has a 14-inch display screen.

Q: QuestionHow much RAM does this refurbished Dell laptop have?

• A:Answer This laptop comes with 8GB of RAM.

Q: QuestionHow many USB ports does this laptop have?

• A:Answer This laptop has 3 USB ports.

Q: QuestionDoes this laptop have a built-in DVD/CD drive?

• A:Answer No, this laptop does not include a built-in DVD/CD drive.

Q: QuestionWhat is the weight of this laptop?

• A:Answer This laptop weighs 3.52 lbs.

Q: Question8GB MEMORY CAN BE EXPANDED ? FOR 16BG?

Asked 3 years ago by MITUKA.

• A:Answer Yes, the memory could be expanded up to 32 GB.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionDoes this laptop come with a USB C power port and a smart card reader?

Asked 3 years ago by Will.

• A:Answer This laptop does not come with a USB C power port and the samrt card reader is optional. Please check with the Best Buy support team for the details on teh refurbished product.

  Answered 3 years ago by YourDellTeam

  
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Q: Questionwhat the cost to install windows 10 or 11 home

Asked 1 year ago by john.

• A:Answer Please reach out to the Best Buy support team for assistance on this query: https://www.bestbuy.com/contact-us

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionHow do you access wi fo and bluetooth?

Asked 3 years ago by Net77.

• A:Answer Thia laptop has built in wireless module and supports connecting to Wi-FI and Bluetooth.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionIs this laptop touchscreen

Asked 3 years ago by Anonymous.

• A:Answer no

  Answered 3 years ago by WirelessVerified Purchase

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Q: QuestionDoes this laptop have a cd/dvd player ?

Asked 3 years ago by WineLover.

• A:Answer no

  Answered 3 years ago by WirelessVerified Purchase

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Q: QuestionDoes this have a camera to use for zoom and microphone for same?

Asked 3 years ago by Nance.

• A:Answer This system does not have a built in web camera to use for Zoom but there is a built in Microphone.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionWhat is the stock DIMM configuration? 1x8GB or 2x4GB?

Asked 3 years ago by Nick.

• A:Answer The system comes with two 4 GB modules. However, please check with the Best Buy support team for the confirmation on this refurbished laptop.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionProcessor Generation ?

Asked 3 years ago by Elio.

• A:Answer This laptop comes with 6th Gen Intel® Core i5-6200U mobile processor.

  Answered 3 years ago by YourDellTeam

  
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Q: Questiondoes this come with antivirus?

Asked 3 years ago by starcity.

• A:Answer This system comes with Webroot - Internet Security with Antivirus Protection (3 Devices) (3-Month Subscription) package.

  Answered 3 years ago by YourDellTeam

  
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Q: QuestionDoes this laptop include preloaded windows os and MS office? And what about antivirus?

Asked 3 years ago by Shab.

• A:Answer This laptop comes with Windows 10 Pro operating system. The Microsoft Office is not included in the system.

  Answered 3 years ago by YourDellTeam

  
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