Questions & Answers
- Model:
- 1K0YX
- |
- SKU:
- 6346969
Highly rated by customers for: Easy setup, Price, Crisp display
Page Showing 1-13 of 13 questions
Q: QuestionI use Zoom for work and I need a clean, sharp and strong picture to come through. Will this Laptop give me that experience? Or will the camera make a cloudy picture?
Asked by Forrest.
- A:Answer Hello! This laptop should work very well for Zoom calls. I use a Latitude, and I don't have any issues with video or audio. This device was made for work purposes.
Answered by YourDellTeam

Q: Questiondoes this come with an operating system? If so, which one?
Asked by JG01.
- A:Answer Yes, this does come with Windows 10 PRO.
Answered by YourDellTeam

Q: QuestionDoes this laptop support the use of 2 external monitors (mirror image or extended images)?
Asked by BG.
- A:Answer Yes, you can connect two monitors with the system.
Answered by YourDellTeam

Q: QuestionWhat’s the manufacturer’s warranty? What repair/service packages are available and at what cost?
Asked by GS.
- A:Answer Hello! You can review the one year limited manufacturer's warranty on dell.com. For additional warranties and support, you will want to reach out to the Geek Squad. They can walk you through all your options.
Answered by YourDellTeam

Q: QuestionThe memory is 8 GB. Is it possible to upgrade to 16 GB when I place an order for it? If so, how much does it cost? Thanks!
Asked by guest.
- A:Answer Hello! This is upgradable to 64GB of RAM. If you purchase Total Tech Support with this laptop, the Geek Squad can help with the upgrade. I recommend reaching out to them if you have any additional questions.
Answered by YourDellTeam

Q: QuestionDoes this laptop have a matte or glossy screen?
Asked by MSSG.
- A:Answer Hello! This has an anti-reflective screen, so it will be matte.
Answered by YourDellTeam

Q: QuestionDoes this model have the specs to provide/enable virtual backgrounds when using zoom including green screen?
Asked by BT.
- A:Answer Hello! Zoom has an option in settings to change your virtual background at any time. You just need to download the picture. This Latitude will give you a great Zoom experience.
Answered by YourDellTeam

Q: Questionis it the year 2020? Whats up with the poor product photos?
Asked by CptObvious.
- A:Answer Hello! This has been on the market for about 2 years. Our apologies that the photos do not give you the views you need. Please let me know if you have any additional questions.
Answered by YourDellTeam

Q: QuestionHow many USB ports does it have?
Asked by Anonymous.
- A:Answer Hello! This laptop has one USB Type–C 3.1 Gen 1 with Power Delivery and DisplayPort, one USB 3.1 Gen 1 port, one USB 3.1 Gen 1 with PowerShare port, and one USB 2.0 port. You find a full list of internal and external ports on page 18 here: https://files.bbystatic.com/ZSH0riYGtiYwceACTOnrQQ%3D%3D/cb5a4e1e-4101-4d41-86f6-3037a41f5777.pdf
Answered by YourDellTeam

Q: QuestionDoes it have a DVD-RW drive type?
Asked by Domo.
- A:Answer Hello! This laptop does not have a DVD-RW drive. You can purchase an external Optical drive. Here's a link: https://www.bestbuy.com/site/dell-8x-external-usb-dvdrw-cd-rw-drive-black/4697703.p?skuId=4697703
Answered by YourDellTeam

Q: QuestionDoes it come with included software ?
Asked by XLR8.
- A:Answer Yes, this product comes with included software.
Answered by CommunityAnswer
Q: QuestionDoes this laptop have a plug/port on the bottom/underside that naps into a docking station?
Asked by Dougiefresh.
- A:Answer No, it does not have a plug/port on the bottom/underside.
Answered by CommunityAnswer
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