Questions & Answers

Q: QuestionWhat type of processor does this laptop use?

• A:Answer This laptop uses an Intel Core Ultra 7 processor.

Q: QuestionWhat type of storage does this laptop have?

• A:Answer This laptop is equipped with a 1 TB, M.2, PCIe NVMe, SSD.

Q: QuestionWhat is the screen size of this laptop?

• A:Answer The screen size of this laptop is 16 inches.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop comes with a backlit keyboard.

Q: QuestionHow long does the battery last on this Dell laptop?

• A:Answer The battery on this laptop can last up to 24 hours on a single charge.

Q: QuestionWhat is the resolution of the display?

• A:Answer The display resolution is 1920 x 1200 (WUXGA).

Q: QuestionCan a Wireless Mouse be used on this laptop? Thank You!

Asked 10 months ago by Rookie.

• A:Answer Yes

  Answered 10 months ago by Joy Systems

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Q: QuestionDoes this laptop have an ethernet connection port to hard wire computer to the internet

Asked 10 months ago by PM.

• A:Answer You will need a USB-to-Ethernet port adapter. Laptop manufacturers are trending to omit the Ethernet port, especially on lower priced models. This allows them to save some space and weight, as well as to lower prices. The exception is usually laptops aimed at business or gaming. P.S.: You can use any of the USB ports for this, although the Thunderbolt port will be best if you have access to high speed internet (2.5Gbps or above).

  Answered 5 months ago by luislast

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Q: QuestionHow many USB ports does it have?

Asked 9 months ago by jdobbinsPHD.

• A:Answer It has 1 x USB-A 3.2, 1 x USB-C 3.2 ports

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionWhy does it overheat when you on this laptop?

Asked 6 months ago by BrianW.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Does not overheat

  Answered 6 months ago by BarbaraH

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Q: QuestionIs the display warm toned at all? There's a blue light hardware filter, but does it affect the colours at all?

Asked 1 month ago by 7restdays.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer No, it doesn’t look “warm‑toned” by default, and the hardware blue‑light filter does not noticeably distort colors. This laptop uses ComfortView Plus, which is hardware‑based, not a software color overlay..

  Answered 3 weeks ago by YourDellTeam

  
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Q: QuestionIs this laptop Bluetooth compatible?

Asked 9 months ago by Mary.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Yes, the device has Bluetooth functionality

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionHello. Does this Dell laptop have the ability to automatically turn the keyboard backlight on and off based on the surrounding light? Thank you!

Asked 9 months ago by lynz45.

• A:Answer No, Manual control of keyboard backlight levels (e.g., off, dim, bright) via a function key F5 is available and not ambient backlight.

  Answered 9 months ago by YourDellTeam

  
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Q: QuestionDoes this laptop have Microsoft 365 included?

Asked 10 months ago by Perry.

• A:Answer No. You would need to purchase Microsoft 365 separately.

  Answered 10 months ago by Anonymous

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Q: QuestionDoes this co outer have fingerprint sign in?

Asked 10 months ago by Ben.

• A:Answer Yes

  Answered 10 months ago by Anonymous

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Q: QuestionCan this be charged with a phone charger?

Asked 11 months ago by Patrick.

• A:Answer Yes it can. I believe it is the C charing port

  Answered 10 months ago by ToniDVerified Purchase

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Q: QuestionJust got mine and it didn’t even come with a manual how do I even turn the thing on

Asked 1 month ago by Anonymous.

• A:Answer Press the grey blank square button on the top right side of the keyboard.

  Answered 1 month ago by BRENDAHVerified Purchase

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Q: QuestionIs there a case available

Asked 2 months ago by Lb.

• A:Answer Yes, you can find many 14-inch or 16-inch laptop sleeves and hard shells that fit this model. Just make sure to check the specific screen size of your version before buying

  Answered 1 month ago by SHAUNYPVerified Purchase

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Q: QuestionWhere can I get a replacement charger

Asked 2 months ago by batman.

This question was asked about the related product: Dell - Plus 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 Series 2 256V 2024 - 16GB Memory - 1TB Storage - Copilot+ PC - Ice Blue

• A:Answer Please find the part information for the compatible charger: Manufacturer part YYDXV | Dell part 450-BFMC.

  Answered 2 months ago by YourDellTeam

  
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