Questions & Answers

Q: QuestionIs the key board back lit?

Asked 3 months ago by Mimi.

• A:Answer Yes, the laptop features a backlit keyboard.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionThis laptop is Dell 16 plus DB16250 laptop is right or no see DB16250 CAREFULLY

Asked 3 months ago by Anonymous.

• A:Answer I checked carefully, and the Dell Plus Copilot+ PC 16" 2K 2-in-1 Touchscreen Laptop (Intel Core Ultra 7 256V) is officially part of the Dell 16 Plus series, but its correct model identifier is DB06250, not DB16250. Model Name: Dell 16 Plus 2-in-1. Order Code / Model ID: DB06250

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionDoes this laptop have a built in camera?

Asked 3 months ago by js.

• A:Answer Yes, the laptop has a front facing built-in camera.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionThe specs say no NPU. When doing further research it seems like it should have an NPU since it is a Copilot+ PC and has the Intel Core Ultra 7 256V. Does it truly not have an NPU or was this an error in the Best Buy specs?

Asked 3 months ago by CuriousShopper.

• A:Answer You're absolutely right to question the listing, it appears to be incorrect or incomplete regarding the NPU. This laptop does include an NPU (Neural Processing Unit). The Intel Core Ultra 7 256V is part of Intel’s Core Ultra Series 2 (Lunar Lake), which integrates the Intel AI Boost NPU. We apologize for the inconvenience caused due to this and we thank you for highlighting this to us.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionCan more ram be added?

Asked 3 months ago by Ram.

• A:Answer The laptop uses LPDDR5X memory, which is soldered to the motherboard. Hence the RAM is not user-replaceable or expandable.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionCan i use a wireless mouse?

Asked 3 months ago by Joellen.

• A:Answer Yes, you can use a wireless mouse.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionDoes the manufacturer warranty apply to an open box purchase?

Asked 4 months ago by HBKS.

Q: QuestionThis camera is not working for some reason after being used for 3 months.

Asked 4 months ago by Vicki.

This question was asked about the related product: Dell - Plus - Copilot+ PC - 16" 2K 2-in-1 Touchscreen Laptop - Intel Core Ultra 7 256V 2024 - 16GB Memory - 1TB Storage - Ice Blue

• A:Answer We apologize for the inconvenience caused due to this issue. We can resolve this issue by performing the steps in the troubleshooting guide: https://url.dell.com/d2c4b7. If the issue still persists, we recommend you contact the Dell Tech Support team.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionWhat is the frame made of aluminum or plastic?

Asked 5 months ago by Rich.

• A:Answer It's definitely NOT plastic

  Answered 4 months ago by DebbyW

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Q: QuestionDoes the screen fold all the way back flush like a take just hiding a screen

Asked 5 months ago by Anonymous.

• A:Answer Yes, it can be folded 360 degrees and can be used as a tablet.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionHow much does this laptop weigh?

Asked 5 months ago by Anonymous.

• A:Answer Under 5 pounds, I was surprised how easy to carry

  Answered 4 months ago by DebbyW

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Q: QuestionHello, Liking the Lenovo Yoga 7I Laptop 16" 2K touchscreen Display .... can the ram memory on this model be upgraded from 16 GgmB to 32 GM or more?

Asked 6 months ago by JJJDL.

• A:Answer The system has Onboard memory (Memory on Package) and this configuration shipped with 16 GB Memory. The model does have a configuration with 32 GB Memory which is not available here

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionWhat stylus is compatible with this laptop?

Asked 6 months ago by Chris.

• A:Answer Dell Pro Plus Active Pen - PN5122W is compatible with this laptop

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes it include windows 11?

Asked 6 months ago by SusanH.

• A:Answer Yes

  Answered 6 months ago by VinilVerified Purchase

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Q: QuestionIs this sufficient for gaming?

Asked 6 months ago by Rick.

• A:Answer That would depend on the game you wanted play. I think a faster computer would possibly be better.

  Answered 5 months ago by user437325Verified Purchase

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Q: QuestionIs email included with software?

Asked 6 months ago by Eddy.

• A:Answer Windows includes a built-in Mail app for managing email

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionWhat pencil is it compatible with?

Asked 6 months ago by daisy.

• A:Answer Dell Pro Plus Active Pen - PN5122W is compatible with this laptop

  Answered 6 months ago by YourDellTeam

  
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Q: Questionwhat is the processor brand of this computer?

Asked 6 months ago by Anonymous.

• A:Answer Intel Ultra 7 265V

  Answered 6 months ago by VinilVerified Purchase

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Q: QuestionDoes it have an S D Card slot?

Asked 6 months ago by Laptopnovice.

• A:Answer No, SD card slot is not available

  Answered 6 months ago by YourDellTeam

  
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