Questions & Answers
- Model:
- XPS9310-7412WHT-PUS/7439WHT-PU
- |
- SKU:
- 6443794
Highly rated by customers for: Keyboard, Performance, Compact
Page Showing 1-5 of 5 questions
Q: QuestionCan this laptop be charged using any USB-C type charger? Is there any special requirement?
Asked by Jack.
- A:Answer Yes it can be charged with any USB-C power adapter. If the adapter you are using has less power than the 45W adapter this laptop is equipped with, then it will charge much slower (about 8 hours to charge fully if not being used, as opposed to 1.5 hours with the charger that comes with the laptop). If you are actively using the laptop with a 5W adapter, then you will barely be able to maintain the current charge level and you will likely see it discharge somewhat.
Answered by Kotor
Q: QuestionWhat is the CPU that is used in this laptop - Core i7 1165G7 or 1185G7? The Best Buy page says 1185G7, but the similar spec'd one listed in Dell website says 1165G7. Is there any significant difference?
Asked by Jack.
- A:Answer My Laptop came with the 1165G7
Answered by ZambieD
Q: QuestionCan I upgrade to Windows PRO version? How much?
Asked by daolbr.
- A:Answer Yes, the operating system of this laptop could be upgraded to Windows Pro version. Please reach out to the Best Buy support team or the Microsoft team for pricing details.
Answered by YourDellTeam

Q: QuestionDoes it support active pen?
Asked by Dot.
- A:Answer This laptop does not support active pen.
Answered by YourDellTeam

Q: QuestionWhat is the maximum resolution and refresh rate supported by the Thunderbolt 4 port in this laptop? Does it support 4k @ 60 Hz?
Asked by Jack.
- A:Answer The Thunderbolt 4 port in this laptop supports 3840 x 2400 at 60 Hz. This supports 4k @ 60 Hz.
Answered by YourDellTeam

Page 1, Showing 1-5 of 5 questions
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