A:AnswerFor the systems purchased from Best Buy, Dell technical support team provides technical assistance during waranty period. The team is available 24/7 on Facebook and Twitter(@Dellcares).
A:AnswerThe RAM and storage on this laptop cannot be upgraded by the user. Should you need further assistance on upgradation, please reach out to Dell Technical Support. They are available on Facebook and Twitter(@Dellcares).
A:AnswerIntel Iris Xe Graphics. Just fine for CAD (Solidworks) and (really) light gaming. Integrated graphics have come a long way, but it will not run the latest flagship games well. Portal 2, (a game from 2011), runs great.
A:AnswerThis is a brand new laptop from Dell. This laptop has passed the quality checks successfully and no unusual heating is reported. Should you have any isolated experience, please reach out to the Dell technical support team for assistance. They are available 24/7 on Facebook and Twitter(@Dellcares).