Questions & Answers

Name: Dell - XPS 13 Plus 13.4" OLED Touch-Screen Laptop – 12th Gen Intel Evo i7 - 32GB Memory - 1TB SSD - Black
Brand: Dell
SKU: 6518256
Price: 562.99 USD
Rating: 4.1 (141 reviews)

Dell - XPS 13 Plus 13.4" OLED Touch-Screen Laptop – 12th Gen Intel Evo i7 - 32GB Memory - 1TB SSD - Black

Model:: XPS9320-7523BLK-PUS; |
SKU:: 6518256

User rating, 4.1 out of 5 stars with 141 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-13 of 13 questions

Ask a Question

QuestionIf I were to purchase this laptop on BestBuy.com, if any hardware or software issues present themselves within Dell's warranty period, do I ever have to have any contact with Dell customer service or can everything be done through Best Buy.
Asked 3 years ago by PatrickBateman.
- Answer For the systems purchased from Best Buy, Dell technical support team provides technical assistance during waranty period. The team is available 24/7 on Facebook and Twitter(@Dellcares).
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionCan the ram and storage be increased and would it void Dell warranties?
Asked 3 years ago by rayon100.
- Answer The RAM and storage on this laptop cannot be upgraded by the user. Should you need further assistance on upgradation, please reach out to Dell Technical Support. They are available on Facebook and Twitter(@Dellcares).
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionWhat type of graphic card rhe computer has?
Asked 3 years ago by Anonymous.
- Answer Intel Iris Xe Graphics. Just fine for CAD (Solidworks) and (really) light gaming. Integrated graphics have come a long way, but it will not run the latest flagship games well. Portal 2, (a game from 2011), runs great.
  Answered 3 years ago by AmusingName
  Answer this question
QuestionAre these repaired models from dell? I read they were removed from Best Buy stores due to QC issues/battery problems? I had it before and it heated up pretty quickly but overall enjoyed it. Any improvement on thermals since restocking?
Asked 3 years ago by Mike.
- Answer This is a brand new laptop from Dell. This laptop has passed the quality checks successfully and no unusual heating is reported. Should you have any isolated experience, please reach out to the Dell technical support team for assistance. They are available 24/7 on Facebook and Twitter(@Dellcares).
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionIs this sale priced available with a Windows 11 Pro upgrade option - building off of the on-sale pricing?
Asked 2 years ago by ClipperCityGuy.
- Answer Please contact the Best Buy sales support team for the pricing query and purchase assistance.
  Answered 2 years ago by YourDellTeam
  Answer this question
QuestionLooking for open box XPS9320-7523BLK-PUS SKU:6518256. Near Boston ma
Asked 2 years ago by Man.
- Answer We recommend contacting the Best Buy support team for assistance: https://www.bestbuy.com/contact-us
  Answered 2 years ago by YourDellTeam
  Answer this question
QuestionWhat is the weight of the open box XPS screen size weight Of the open box new I think it is around $ 920
Asked 2 years ago by Cardio.
- Answer We recommend contacting the Best Buy support team for assistance: https://www.bestbuy.com/contact-us
  Answered 2 years ago by YourDellTeam
  Answer this question
QuestionBest Buy has open box discounts on return laptops. Does the Dell warranty still cover return laptops? How long and what Warranty level....pro tech, pro tech plus, or?
Asked 3 years ago by jvb.
- Answer We recommend contacting Best Buy support team for assistance: https://www.bestbuy.com/contact-us
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionCan the graphics be changed or added to NVIDIA GeForce RTX 3050 Ti? Will it void Dell's warranties?
Asked 3 years ago by rayon100.
- Answer The graphics on this laptop is not upgradeable.
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionIs the black color the same as graphite as listed on the dell website?
Asked 3 years ago by Matt.
- Answer Please reach out to the Best Buy support team for the exact color specification.
  Answered 3 years ago by YourDellTeam
  Answer this question
QuestionDoes this has a headphone jack? What and how may ports are available?
Asked 3 years ago by Anonymous.
- Answer no headphone jack. I used my airpod pro connect to it via blue tooth.
  Answered 3 years ago by COEplano
  Answer this question
QuestionWill there be a version of this coming that has a higher resolution built-in camera?
Asked 2 years ago by KoZa.
- Answer We recommend contacting Best Buy support team for assistance: https://www.bestbuy.com/contact-us
  Answered 2 years ago by YourDellTeam
  Answer this question
QuestionAre the Open Box options used by someone before or are they just without a box and repackaged when bought?
Asked 3 years ago by Momin.
- Answer T he r open box options have been used and returned by individuals and repackaged for resale.
  Answered 2 years ago by Dizee
  Answer this question

Showing 1-13 of 13 questions

Questions & Answers

Dell - XPS 13 Plus 13.4" OLED Touch-Screen Laptop – 12th Gen Intel Evo i7 - 32GB Memory - 1TB SSD - Black

Q: QuestionIf I were to purchase this laptop on BestBuy.com, if any hardware or software issues present themselves within Dell's warranty period, do I ever have to have any contact with Dell customer service or can everything be done through Best Buy.

Q: QuestionCan the ram and storage be increased and would it void Dell warranties?

Q: QuestionWhat type of graphic card rhe computer has?

Q: QuestionAre these repaired models from dell? I read they were removed from Best Buy stores due to QC issues/battery problems? I had it before and it heated up pretty quickly but overall enjoyed it. Any improvement on thermals since restocking?

Q: QuestionIs this sale priced available with a Windows 11 Pro upgrade option - building off of the on-sale pricing?

Q: QuestionLooking for open box XPS9320-7523BLK-PUS SKU:6518256. Near Boston ma

Q: QuestionWhat is the weight of the open box XPS screen size weight Of the open box new I think it is around $ 920

Q: QuestionBest Buy has open box discounts on return laptops. Does the Dell warranty still cover return laptops? How long and what Warranty level....pro tech, pro tech plus, or?

Q: QuestionCan the graphics be changed or added to NVIDIA GeForce RTX 3050 Ti? Will it void Dell's warranties?

Q: QuestionIs the black color the same as graphite as listed on the dell website?

Q: QuestionDoes this has a headphone jack? What and how may ports are available?

Q: QuestionWill there be a version of this coming that has a higher resolution built-in camera?

Q: QuestionAre the Open Box options used by someone before or are they just without a box and repackaged when bought?

QuestionIf I were to purchase this laptop on BestBuy.com, if any hardware or software issues present themselves within Dell's warranty period, do I ever have to have any contact with Dell customer service or can everything be done through Best Buy.

QuestionCan the ram and storage be increased and would it void Dell warranties?

QuestionWhat type of graphic card rhe computer has?

QuestionAre these repaired models from dell? I read they were removed from Best Buy stores due to QC issues/battery problems? I had it before and it heated up pretty quickly but overall enjoyed it. Any improvement on thermals since restocking?

QuestionIs this sale priced available with a Windows 11 Pro upgrade option - building off of the on-sale pricing?

QuestionLooking for open box XPS9320-7523BLK-PUS SKU:6518256. Near Boston ma

QuestionWhat is the weight of the open box XPS screen size weight Of the open box new I think it is around $ 920

QuestionBest Buy has open box discounts on return laptops. Does the Dell warranty still cover return laptops? How long and what Warranty level....pro tech, pro tech plus, or?

QuestionCan the graphics be changed or added to NVIDIA GeForce RTX 3050 Ti? Will it void Dell's warranties?

QuestionIs the black color the same as graphite as listed on the dell website?

QuestionDoes this has a headphone jack? What and how may ports are available?

QuestionWill there be a version of this coming that has a higher resolution built-in camera?

QuestionAre the Open Box options used by someone before or are they just without a box and repackaged when bought?