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sounds like not enough ground coffee and/or inadequate tamping. I use two overful scoops then smooth off the top and tamp with light to moderate pressure and a twist. I get good espresso with nice crema every time.
Sorry, there was a problem. Please try again later.You should run a few cylinders of water through it before use. There's also and open/close black knob on the bottom of the basket insert. Loosen that a bit to get more crema.
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