A:AnswerIced coffee is simply hot coffee iced. Unless your talking about cold brew, which is a totally different thing. Any coffee machine can make iced coffee. Just brew it and put on ice. It is not a cold brew setup though
A:Answeru should deal with it up front at a minimul added service warantee, depending on where you bought it.
my purchase was Best Buy and I added a 'Geek Squad' support. worth if for a minimal extra cost, that is left over $ after a very affordable and good cappuccino machine.
A:AnswerCould be a clog on double filter. Hold up to light and see you if you can see light. If not use a pin to clean it. Also be sure the coffee you use is an espresso grind.