Questions & Answers

Q: QuestionHow long does it take for the Nespresso Vertuo Plus Deluxe to preheat?

• A:Answer The preheat time for this machine is 20 seconds.

Q: QuestionIs the Nespresso Vertuo Plus Deluxe compatible with a smartphone app?

• A:Answer No, this model is not compatible with an app.

Q: QuestionDoes this coffee maker come with a carafe?

• A:Answer No, this machine does not include a carafe.

Q: QuestionHow much water does the water tank hold?

• A:Answer The water reservoir for this model has a 60 ounce capacity.

Q: QuestionDoes this coffee maker have a built-in grinder?

• A:Answer No, the Nespresso Vertuo Plus Deluxe does not have an integrated grinder.

Q: QuestionDoes the Nespresso Vertuo Plus Deluxe come with a frother?

• A:Answer Yes, the Nespresso Vertuo Plus Deluxe comes with an Aeroccino Milk Frother.

Q: QuestionDoes the water reservoir come off of the machine?

• A:Answer Yes, the Nespresso Vertuo Plus Deluxe has a removable water reservoir.

Q: QuestionWhat is the wattage of the Nespresso Vertuo Plus Deluxe?

• A:Answer The wattage for the Nespresso Vertuo Plus Deluxe is 1350 watts.

Q: QuestionHow many cup sizes can this coffee and espresso maker brew?

• A:Answer The Nespresso VertuoPlus Deluxe coffee and espresso maker can brew 4 single-serve cup sizes.

Q: QuestionWhat is the water reservoir capacity of this coffee maker?

• A:Answer The Nespresso Vertuo Plus Deluxe has a water reservoir capacity of 60 ounces.

Q: QuestionIs this coffee maker programmable?

• A:Answer Yes, the Nespresso Vertuo Plus Deluxe is programmable.

Q: QuestionDoes this machine make only an 8 oz coffee and 1+oz expresso? From the clip it shows various sizes and reviewing the machine elsewhere I thought it does but the description on Best Buy seems to say otherwise... thanks!

Asked 5 years ago by KDKD.

• A:Answer The listing is misleading. This like the new "Next" machine.. brews sizes by the bar codes of the pods. It can brew 1.35oz espresso.. 2.7oz double espresso, 5oz grand lungo, 8oz mug, and 12oz Alto sizes.. it's a great machine

  Answered 4 years ago by Adeezl

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Q: QuestionDoes this come with any coffee pods?

Asked 5 years ago by Gville.

• A:Answer It does. It comes welcome box. It has a variety of pods for you to sample. The Nespresso site has great descriptions of the flavors. You get free samples when you order pods from the site too.

  Answered 5 years ago by Irish

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Q: QuestionI just ordered the Vertuoplus machine and was wondering if the Starbucks pods that Best Buy sells will work on this machine? The description says Nepresso original capsules as capable to this machine but it does not list this line on the Starbucks descrip

Asked 5 years ago by Norcalgirl.

• A:Answer The description is misinforming, the original pods will not work in this machine, only the Vertuo pods. If you are looking for a comparable espresso in the Vertuo pods, the double espresso Chiaro is fantastic!

  Answered 5 years ago by Kirsten

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Q: QuestionWhat is the manufactures warranty on the machine?

Asked 4 years ago by Warranty.

• A:Answer it comes with a 1 year warranty. But good luck getting them to diagnose any problem you have with the machine. You have to ship it to them and pay the shipping cost. I'm on machine number 3 in 2 months . Their technical support does not exist. Ask for a supervisor and get put on hold or they hang up . All they want to do is sell you more coffee. Purchase the geek squad protection plan. At least you get your money back in gift card form and can re-purchase the same or a different brand.I have never had to work with such a terrible company or product . Good luck. .

  Answered 4 years ago by PerryG

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Q: QuestionCan you use your own coffee

Asked 4 years ago by Jojo.

• A:Answer Yes but you are going to have to keep a few of the original pods for the machine to scan that pod

  Answered 3 years ago by PabloVVerified Purchase

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Q: QuestionCan reusable capsules be used on this machine?

Asked 2 years ago by Anonymous.

• A:Answer Simple answer yes. I would highly recommend to reuse the official nespresso pods and remove the top aluminum cover after you use it once. Then you can buy in amazon the reusable tops and refill with your own coffee. Works really well.

  Answered 2 years ago by MeilynVerified Purchase

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Q: QuestionIs it noisy?

Asked 3 years ago by Justus.

• A:Answer It’s not quiet. But certainly manageable

  Answered 1 year ago by AprilSVerified Purchase

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Q: Questionwhen you buy the milk frother does it come in the same box as the espresso machine or a separate box I want to give the machine as a gift and keep the frother for my self

Asked 4 years ago by ray.

• A:Answer The milk frother has its own box. That box comes inside with the machine in the big box.

  Answered 4 years ago by GabeVerified Purchase

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