Questions & Answers

1-10 of 25 Questions
  • Question
    How can I lower the subwoofer volume I already have the knob all the way down but still has lot of power. If I turn it off the other speakers don't sound loud enough. I did the calibration everything it's ok! St a setting I can adjust?   (2 Answers)

    By Toysammy December 27, 2016.

    Answers
    • Best 
      Answer

      Go to setup, audio, and adjust subwoofer to lower positive value or go negative. Assuming you've already lowered the volume on the sub itself.

      By Tommy December 30, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    If my av receiver is 7.2 and i only hook up 5.1 would i get more watts per speaker??   (1 Answer)

    By Penguin1 November 15, 2017.

    Answers
    • Answer

      No. Watts are max per channel. Using more efficient speakers will give you more volume while using less watts to drive them. With efficient speakers ... 10W is a comfortable listening level for most people.

      By Integrity November 15, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Does this receiver is 60fps pass through?   (0 Answers)

    By Neker718 May 29, 2017.

  • Question
    Does this model have a phono input? If no, how can I connect my turntable?   (2 Answers)

    By Turntable April 13, 2017.

    Answers
    • Answer

      This model doesn't have a dedicated labeled Phono input but if your turntable has rca composite connections, you can connect it under Aux or one of the other RCA inputs.

      By Ghost April 13, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Can you connect bluetooth headphones?   (3 Answers)

    By Headphones March 30, 2017.

    Answers
    • Answer

      Yes

      By robert March 31, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does the multi-zone capabilities allow for watching a football, basketball game on the TV AND playing music simultaneously instead of listening to the TV audio?   (1 Answer)

    By Anonymous March 21, 2017.

    Answers
    • Answer

      Multi room audio will allow you to play the same or alternate source in a different room. In other words ... you can watch a channel in the living room, but you can not hear a music channel at the same time from the same satellite receiver.

      By Integrity November 15, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    The sound cuts out every few seconds when I stream anything via WiFi. I've tried to find any device that could be interfering and disabling it but no luck. Also, changed the frequency of my wireless router from 5.8 to 2.4, no difference. Any advice?   (0 Answers)

    By Hazmat March 19, 2017.

  • Question
    All of the sudden, my surround sound base stopped working.   (0 Answers)

    By Dan January 2, 2017.

  • Question
    Don't want surround sound every time I watch tv. Try turning receiver off but tv shows an error ( no compatible audio source change output to pcn) and there is no sound on tv speaker. how to bypass the receiver To watch tv only w no surround sound   (0 Answers)

    By toysammy December 27, 2016.

  • Question
    DOES IT WORK WITH DENON HEOS WI FI SYSTEMS?   (1 Answer)

    By KEN December 20, 2016.

    Answers
    • Answer

      The Denon Heos cannot be connected to this receiver.

      By CommunityAnswer December 20, 2016.

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