“I am having breaking sound or cracking sound from the tv connected to Denon-Ave-s570bt. Sometimes the sound from the tv is not coming out. I wonder if it is the Avenue the tv.”
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Hello Sam. Sorry to learn of this inconvenience. The first thing to do is check if this happens with any other source - in particular those which are connected using the same type of cable as your TV. It could be the cable itself, so experimenting with another cable might fix this issue. Here is the phone number of our Customer Care Team should you need assistance with trouble-shooting: 800.497.8921
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