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Staying with all one brand is probably one expensive way to solve it. I’ve soured on Sony receivers, but I’d go all Sony, or no Sony. You’re not alone, I had the same volume issue with a Sony AVR, along with now the Samsung TV remote and my new Denon. My TV/all remote will successfully control the stereo volume, then not, then maybe. Like it loses the signal or something. Both are new products. I’ve heard and tried several things: turn on the tv or dvd first, unplug the TV to reset it, maybe try that with the blue ray? I think the HDMI cable may be an issue as well, because the remotes all work fine with their own products. I’m going to get a better cable and see what happens. Or maybe eARC just isn’t quite ‘there’ yet? Good luck! I’m actually pretty happy so far with the Denon AVR Itself and It’s features. Love Airplay and internet radio, I’m listening to more music now because of it.
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