“My TV remote freezes (Harmony 665)- push many buttons and it works - freezes again. Tried rebooting DVR. Is the problem in the Remote or the DVR? Got new replacement Remote about 6 months ago.”
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Thanks for your question. There could be an issue with the Harmony remote or the programming. We may be able to help troubleshoot the issue over the phone. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
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