Device Diagnostic and Repair
User rating, 2.3 out of 5 stars with 20 reviews.
2.3(20 Reviews)- 100 Answered Questions
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Description
Features
Diagnosing your device
We'll troubleshoot a single device and diagnose software issues. If additional or upgraded hardware is required, we'll provide an estimate of how much this will cost.
Repairing the issues
We'll fix operating system issues, including boot errors and blue screens. If we discover any viruses and spyware on your device, we'll remove them for you.
Streamlining the user interface
If your device is a computer, we'll remove any programs or desktop shortcuts you deem unnecessary, configure startup services to your specifications, and install applicable critical updates to your software.
Finishing touches
We'll test the device to make sure everything is working properly.
*This is a remote service, performed by a Geek Squad Agent over the Internet. It does not include any hardware installation.
Q: QuestionI just got a message that says, ****don't restart your computer****. Windows detected Zeus virus. Call 888-537-0272 and give them code B2957E to fix this. Is this legit?
Asked by Anne.
- A:Answer No, this is a spyware/malware and you should exit it and not click anything.
Answered by CommunityAnswer
Q: QuestionIs the $149 a one time service price?
Asked by Shay.
- A:Answer Yes it is just a one time support
Answered by Mike
Q: Questioncant update windows 10 goes to 25% and deletes what was put in codes ox800703f1 and ox80070020. says DISM/SFI. WHAT DO I DO.
Asked by Anonymous.
- A:Answer Hi there. Thanks for reaching out about this. I'm sorry to hear you're running into issues with a Windows update. We'd be happy to help out with this. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Answered by GeekSquadSupport
Q: QuestionWill a new pc correct my virus problem?I can't use my windows xp any more. Don''t know why.
Asked by grammie.
- A:Answer It is either because it is no longer supported and it got a virus, or hacked. The security is not kept up-to-date since they are no longer supporting it. OR The OS became corrupt, which it would need the OS repaired.
Answered by RandomSon
Q: QuestionDo I need an appointment t9 have my laptop & PC cleaned. I've been hacked.
Asked by Millie.
- A:Answer We hate to hear that this has happened to you and we would love to assist with this! We want to make sure that all of our customers get dedicated time and we can fully assist in any way we are able. For these reasons, we do encourage you to schedule an appointment ahead of time. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
Answered by GeekSquadSupport
Q: Questionwill an ipad purchased in the United States work normally in Thailand
Asked by kennranl.
- A:Answer An iPad that was originally purchased in the United States should work normally in Thailand and around the world. You are able to connect to the WiFi, browse the web, and even use apps and iMessage as you would here in the U.S. Should it be necessary, the language on the iPad can also be changed to fit better in the country you're in.
Answered by GeekSquadSupport
Q: QuestionI inadvertently deleted my photos (over 500) on my Samsung 5 cell phone. Can the deleted photos be recovered?
Asked by Richard.
- A:Answer Hello, First do you have a Google account? if so check your Google photos for the backups. second; try this https://www.binarybiz.com/ good luck
Answered by Wesreal
Q: QuestionWindows 10 seems to have locked up my computer unless I agree to the Windows 10 terms. Can this be removed?
Asked by Sunny.
- A:Answer No, this can not be removed.
Answered by CommunityAnswer