“I broke the screen to my galaxy s7 and now have an s8+. I need the data out of my s7 but have been told in order to configure the device for smart switch or to download it onto a computer the screen needs to be functioning. Can you get my data?”
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With the screen malfunctioning Geek Squad would be unable to retrieve the data. There are a few options that need to be accessed on the device itself in order to get the process started. With the screen being broken and/or not working these settings would be inaccessible.
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