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Not being able to use your new iPad that you had purchased would be a real drag, and I know I'd want to get this all set up. With something like this, it may be that the iPad is in recovery mode and just needs to be enabled. Our in-store Geek Squad teams can help with that. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
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