Questions & Answers

Q: QuestionDespite the ban the government has imposed on DJI, is it still possible to receive software and firmware updates for the Air 3S?

Asked 2 months ago by Henry.

• A:Answer It will be supported until Jan 1 2027 apparently. After that is still up in the air.

  Answered 1 month ago by Anonymous

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Q: QuestionCan Beach Camera guarantee that every new drone sold is sourced from the official U.S. distribution channel and is fully eligible to be registered for the full DJI Manufacturer's Warranty and to purchase/activate a DJI Care Refresh plan, using only SN

Asked 7 months ago by Maciek.

This question was asked about the related product: Bundle - DJI - Air 3S Drone Fly More Combo with RC 2 Remote Controller

• A:Answer Hi there, Thank you very much for your interest in DJI products. Due to changes in external market conditions and policies, DJI has discontinued the DJI Care Refresh service for newly purchased DJI Air 3S units in the United States as of June 26, 2025. This means that even if a product is sourced through an official U.S. distribution channel, newly purchased Air 3S drones are no longer eligible to register for or activate DJI Care Refresh in the U.S. market. Thank you for your understanding and continued support.

  Answered 7 months ago by DJI Official

  
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