Questions & Answers

Q: QuestionCan the batteries for the controller be included?

• A:Answer Yes, the batteries for the controller are included.

Q: QuestionWhat is the maximum flight time for this drone?

• A:Answer The maximum flight time for this drone is 23 minutes.

Q: QuestionDoes this drone have first person view display?

• A:Answer Yes, the first person view display is goggles.

Q: QuestionWhat is the maximum video frame rate supported by this drone?

• A:Answer The maximum video frame rate supported by this drone is 2160p (4K) @ 60 FPS.

Q: QuestionDoes this drone have a built-in camera?

• A:Answer Yes, this drone has an integrated camera.

Q: QuestionWhat is the maximum horizontal speed of this drone?

• A:Answer The maximum horizontal speed of this drone is 60.4 miles per hour.

Q: QuestionWho refurbishes the devices is it DJI or Best Buy are they in fact Factory refurbished or Best Buy Checks them out and resells them?

Asked 1 year ago by DJIDrones.

• A:Answer Mine came with a T&G sticker on it. And guess what? You can’t get dji care with a refurbished drone. After i paid 1140 for a refurbished drone that can’t be insured i realized that dji is selling the fly more combo for 940$ new. Kind of feel ripped off

  Answered 1 year ago by EddieVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhats the range and fly time? Also does it return

Asked 1 year ago by Timer4.

• A:Answer Dear Customer, Maximum flight time would be approximately 23 minutes and the flight distance is around 13.0 km. DJI Avata 2 is factory set to automatically perform Return to Home (RTH) if the drone signal is disconnected, and users can change the setting to hover or land before takeoff according to the actual flight scenario. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

  Answered 1 year ago by DJI Official

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the warranty on a refurbished unit? What is the policy to return and get money back if not satisfied with the quality.

Asked 1 year ago by Tony.

• A:Answer You can’t get dji refresh with these. Keep in mind, 60$ less then a new one and no insurance.

  Answered 1 year ago by EddieVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this items be protected by Total Tech membership from Best Buy?

Asked 1 year ago by Eduardo.

• A:Answer Yes, but you have to get DJI care or geek squad coverage.

  Answered 1 year ago by WalterScharfVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it open box ou repaired product??

Asked 1 year ago by Rena1984.

• A:Answer Mine was very lightly used, no repair history

  Answered 1 year ago by MaxOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat are the repaired parts? is it new or openbox?

Asked 1 year ago by dronie.