A:AnswerDear Customer,
Thank you for reaching out and for pointing this out.
If the product specifications on the retailer’s website indicate that the drone does not support video recording, it is very likely that the listing information has not been updated correctly or contains an error.
Please rest assured that the DJI Mini 5 Pro fully supports video recording. As one of the latest models in the DJI Mini series, it not only retains video functionality but also offers enhanced imaging performance with multiple video resolutions and shooting modes.
Since your DJI Mini 3 supports video recording, the DJI Mini 5 Pro certainly does as well, with further improvements rather than any removal of core features.
Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help.
Best Regards,
DJI Support
A:AnswerOn the page you’re viewing, the Mini 5 Pro Fly More Plus bundle is:
“Sold & shipped by GD Electronics”
This means:
It is not sold by Best Buy itself
It is not stocked in Best Buy stores
It is not covered by Best Buy’s normal warranty support
This is exactly why you can’t walk into a Best Buy store and find it on the shelf.
A:AnswerDear customer, thank you for your inquiry. Currently, the DJI Mini 5 Pro uses digital zoom. However, after 2x zoom, the image quality can largely match that of 1x in terms of resolution, dynamic range, noise, color, and contrast, thereby achieving the goal that a single-lens aircraft can also have a fully usable mid-range digital focal length. Hope this information will help, should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help.
A:AnswerDear Customer，
Thank you very much for your interest in DJI products.
May we kindly ask which country or region you are located in? We kindly recommend visiting the DJI official website, selecting the product you’re interested in, and clicking “Notify Me.” This way, you’ll receive an update as soon as the item is back in stock.
We sincerely appreciate your understanding and support.
A:AnswerDear Customer, thank you for your interest, please be informed that the Thermal Imaging function is currently not supported in all consumer drone series. The Mini 5 Pro does not have this function. Hope this will clarify. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support
