“I have a brand new Osmo Pocket 3 and I noticed an issue with the Joystick scrolling, I am not able to scroll diagonally up/left or up/right, however on the phone App I can scroll diagonally in any direction, is my Joystick just faulty?”

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• Check the settings because you could swap the joystick with zoom and direction of gimbal.

  Answered by FrankO 10 months ago

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• Dear Customer, thank you for the above inquiry. In a situation like this, the best course of action would be to submit an online repair request here: [https://www.dji.com/es/support/repair]. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment. Best Regards, DJI Support

  Answered by DJI Official 1 year ago

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