Questions & Answers

Q: QuestionHow do charge the batteries

Asked 2 months ago by Skip.

• A:Answer with the provided USB type-c charging cable

  Answered 2 months ago by DariusVerified Purchase

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Q: QuestionCan you take picture with this camera or only videos?

Asked 4 months ago by Vlogqueen.

• A:Answer You can take pictures.

  Answered 4 months ago by MrComexVerified Purchase

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Q: QuestionHow many batteries come with the Creator PAck?

Asked 4 months ago by Mushman.

• A:Answer Two Batteries

  Answered 2 weeks ago by JoelJoseVerified Purchase

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Q: QuestionIf I bought a camera from you guys 2 years ago still in perfect condition, can i trade it in for this camera? or how does that work

Asked 6 months ago by lacie.

Q: QuestionIs it water proof?

Asked 6 months ago by Fab.

• A:Answer No this is not water proof

  Answered 5 months ago by SkillGapVerified Purchase

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Q: QuestionCan it record good quality from a distance like soccer goalie

Asked 6 months ago by Sports.

• A:Answer I actually used it to record a soccer game, great quality and recorded one half, i did have it at midfield though.

  Answered 4 months ago by MrComexVerified Purchase

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Q: QuestionIs this product good for creating and uploading content on social media?

Asked 6 months ago by Anonymous.

• A:Answer yes.

  Answered 6 months ago by DJ00Verified Purchase

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Q: Questionhas hdm? out for traimisors

Asked 6 months ago by Anonymous.

• A:Answer No it has a type-c port that you could use, the dji mimo app, or removing the micro-sd card and plugging that into your pc with the appropriate card reader.

  Answered 2 weeks ago by SpenserRVerified Purchase

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Q: QuestionHow long of a video can you take before it times out?

Asked 6 months ago by Recording.

• A:Answer Depending on your memory card and battery life might be able to get up to 1-2 hour of continuous shooting

  Answered 5 months ago by SkillGapVerified Purchase

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Q: QuestionCan you attach a light source to it?

Asked 6 months ago by Mars.

• A:Answer Not really

  Answered 6 days ago by ROBBYMVerified Purchase

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Q: QuestionDoes the creator combo include an SD card or is that sold separately?

Asked 6 months ago by NewCreator.

• A:Answer Sold separately.

  Answered 5 months ago by JazzyB

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Q: QuestionWhat is the microphone's range away from the camera?

Asked 6 months ago by LizE.

• A:Answer Free range

  Answered 2 weeks ago by JoelJoseVerified Purchase

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Q: QuestionWhy does the pictures show 12 items in the Creator Combo, but the box has the camera, the microphone, and the battery? This is misleading and doesn't justify paying almost $800.

Asked 6 months ago by Nico.

• A:Answer The box has a wide lens, a microphone , a battery , a holder , stand etc

  Answered 6 days ago by ROBBYMVerified Purchase

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Q: QuestionCould I use this on Zoom? I teach and am looking for a camera that will track me. I like that this could also be used to record lessons away from home,too.

Asked 7 months ago by Rebrcca.

• A:Answer Yes you can use this camera live or record for later. I recommend this camera. The quality of the film is so beautiful.

  Answered 2 weeks ago by AngelaBVerified Purchase

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Q: Question3 Questions really 1.Does it have internal memory? 2.Does the creator combo include memory card? 3.What memory card do you recommend?

Asked 7 months ago by AngeloM.

• A:Answer Dear Customer, Regarding your inquiry: 1.The Osmo Pocket 3 does not come with built-in storage; 2.The set you inquired about includes the following items: *Osmo Pocket 3 *Type-C to Type-C PD Cable *Osmo Pocket 3 Protective Cover *DJI Wrist Strap *Osmo Pocket 3 Handle With 1/4″ Thread *Osmo Pocket 3 Wide-Angle Lens *DJI Mic 2 Transmitter (Shadow Black) *DJI Mic 2 Windscreen *DJI Mic 2 Clip Magnet *Osmo Pocket 3 Battery Handle *Osmo Mini Tripod *Osmo Pocket 3 Carrying Bag *Quick Start Guide *Disclaimer *Warranty Card *DJI Stickers Please note that no storage card is included. 3.Recommended Storage Cards: The following storage cards have been tested by DJI engineers and are fully compatible with the Osmo Pocket 3. You may choose according to your needs: *SanDisk Extreme Pro 32GB V30 A1 UHS-I Speed Grade 3 *Kingston Canvas Go!Plus 64GB / 128GB / 256GB / 512GB UHS-I Speed Grade 3 *Kingston Canvas React Plus 64GB / 128GB / 256GB UHS-II Speed Grade 3 *Lexar Pro 256GB / 512GB SDXC UHS-I V30 R160/W120 (1066x) *Lexar SILVER PLUS microSDXC UHS-I 64GB / 128GB / 256GB / 512GB / 1TB We hope this information is helpful to you. Wish you a pleasant day!

  Answered 7 months ago by DJI Official

  
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Q: QuestionDoes this have the option to extend taller then it is shown in the example video? I plan at working at Collect A Cons and most vendors have this but then have a taller stand then what the video shows.

Asked 7 months ago by Stand.

• A:Answer I’m sure you can find a taller tripod online somewhere, the tripod doesn’t add or remove anything from the camera operating it’s just a support and it’s a male thread screw

  Answered 6 months ago by TJAiVerified Purchase

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Q: QuestionIs it compatible with computers?

Asked 8 months ago by Sabby.

• A:Answer Yes, you can plug it in using usb-c, and then use it in webcam mode. If that's what you're asking.

  Answered 7 months ago by CoreyVerified Purchase

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Q: Questioncan this camera auto track my pet during her competition

Asked 10 months ago by joe.

• A:Answer Yes, there is a mode where you can select a frame and it tracks it for you automatically

  Answered 10 months ago by LucasVerified Purchase

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Q: QuestionDoes this camera have time lapse and what does it record at?

Asked 11 months ago by TG25.

• A:Answer Yes

  Answered 10 months ago by HabibVerified Purchase

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