Questions & Answers

DJI - Phantom 4 Pro+ Quadcopter - White-Front_Standard
$1799.99
16 Questions & 28 Answers
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  • Question
    I can use the Phantom 4 Pro + includes a 5.5-inch 1080p display, in places where there is no wifi, and see on screen what is being recorded, or only works with wifi, or how it works.   (3 Answers)

    By hummer123 May 14, 2017.

    Answers
    • Best 
      Answer

      Hello hummer123. Yes, you can record the camera without wifi. (The Phantom 4 Pro+ uses a new dual-signal 'Lightbridge' video transmission system rather than wifi). Thanks.

      By DJI Support May 19, 2017.

      • Brand Representative
  • Question
    How long does the controller battery work and how do you charge it?   (2 Answers)

    By tomp March 6, 2017.

    Answers
    • Best 
      Answer

      Thanks for the question! The Phantom 4 Pro+ remote can be used for ~5 hours before it needs recharging. To charge it, you can use the included charging cable.

      By DJI Support March 6, 2017.

      • Brand Representative
  • Question
    Can I use a I pad or I phone with the DJI Phantom pro + controller ?   (2 Answers)

    By Dave February 19, 2017.

    Answers
    • Best 
      Answer

      Hello Dave. The Phantom 4 Pro+ has a 5.5in, 1080p screen integrated into the remote control. You cannot use an iPad or iPhone. Thanks.

      By DJI Customer Support February 21, 2017.

      • Brand Representative
  • Question
    does it include 1 hr training by a certified DJI representative ?   (4 Answers)

    By Cynthia April 22, 2017.

    Answers
    • Best 
      Answer

      Hello Cynthia. This purchase does not include 1hr of training by a certified DJI representative. Thanks.

      By DJI Support April 28, 2017.

      • Brand Representative
  • Question
    what comes with the upgrade,did not see what it is when doing the comparison?   (1 Answer)

    By Anonymous February 11, 2017.

    Answers
    • Best 
      Answer

      Hello. The Phantom 4 Pro+ includes a 5.5-inch 1080p display, with 1000 cd/m2 brightness and built-in DJI GO 4 app. Its remote controller is also equipped with a HDMI port, Micro SD slot, microphone, loudspeaker and Wi-Fi connectivity. Thanks.

      By DJI Customer Support February 13, 2017.

      • Brand Representative
  • Question
    What is the video range of this quad? I currently have the P3S and while the aircraft control range may be 1,000 kilometers, I typically lose video around 500 km. What is the broadcast range for video on the Pro+?   (1 Answer)

    By JamesC February 21, 2017.

    Answers
    • Best 
      Answer

      Hello JamesC. The maximum transmission distance for the Phantom 3 Standard is 1000 meters (3281ft) in an outdoor, unobstructed environment not 1000 kilometers. If you are losing video signal, do ensure that all the firmware is updated and try testing with an alternative mobile device (e.g. iOS or Android). If issues persist, consider contacting our support team by phone or live chat to explore further - contact details are at http://www.dji.com/support. The maximum transmission distance for the Phantom 4 Pro+ is 4.3 mi (7 km). Thanks.

      By DJI Customer Support February 21, 2017.

      • Brand Representative
  • Question
    With earlier models, I read that there was a lot of dowloading or upgrading of software prior to flying. Is that the same case with the Pro 4+? Is there any additional downloading, etc. before flying. Thanks.   (3 Answers)

    By JerrelG August 2, 2017.

    Answers
    • Answer

      While there are occasionally released firmware updates that may take a few minutes to install, this does not happen often enough to limit your flight. The Phantom 4 Pro will be able to get airborne within 30 minutes of purchase.

      By DJI Support August 3, 2017.

      • Brand Representative
  • Question
    is he coming back to base if is out of range or low battery?   (2 Answers)

    By TEDDY July 15, 2017.

    Answers
    • Answer

      I am afraid to test out of range. My first P4 lost signal and flew into oblivion on the first battery pack. GPS signal lost at 1.2 miles then all telemetry lost then it was gone forever. DJI covered it under warranty and did replace it after about 2 weeks. No problems with the replacement unit and it will return to home but so far I have not had a signal loss for long enough to see of it will activate auto Return To Home for out of range. I would like to turn off the radio to test it but am afraid if it fails and I loose it they might blame it on me and not replace it. For low battery, I have seen it return to home automatically.

      By fredm5384 July 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    I've had a Phantom4 for a while but the tablet crashes with the new Go4 app. How well does the display work? Lots of disconnecting? Bright enough for outdoors? Any other feedback from people who use it?   (2 Answers)

    By SlyDawgg July 10, 2017.

    Answers
    • Answer

      I have had no problems with my pro locking up and yes the display is bright enough in the sunlight.

      By AJ64 August 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Can it carry any kind of payload from one place to another? Like an envelope, a cell phone, etc. If so, what is the weight limit? Can it carry 2 or 3 pounds?   (2 Answers)

    By PipeMike July 8, 2017.

    Answers
    • Answer

      I saw a video on YouTube where it struggled to carry 2 lbs.

      By SMFCPACFP July 9, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member

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